Resource Coordinator Supervisor - Tempus Unlimited : Job Details

Position Title: Resource Coordinator Supervisor Location: Tempus Corporate Headquarters, 600 TECHNOLOGY CENTER DR, STOUGHTON, Massachusetts, United States of America Requisition Number: Req #85 Date Posted: Wednesday, October30, 2024 Description: Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.This is a working supervisory position in the Resource Department that assists all Tempus Unlimited Programs, Tempus consumers, and the communities in Massachusetts. This role provides information and referral services to a wide range of people including those using Tempus programs and those seeking more information outside of Tempus services. This role also establishes positive relations in the community. This role will take lead in networking to share information about Tempus programs and services, building the Zuke Resource Database, helping to share the positive impact the Tempus programs make in the community, attending community events, and community outreach. Responsible for supervising all activities and personnel associated with performing tasks and work processes assigned to the Resource Department. Actively participate as a member of the Community Services Leadership team and the Tempus Unlimited Supervisor team as part of larger organization in support of business objectives. At least one-year in a leadership or supervisory roleLooking for a leader with community services and social work/case management backgroundTravel throughout Massachusetts to conferences and participate in community eventsEssential Duties:StaffTrain and develop team through challenging assignmentsProvide resource and source documents of information to improve knowledgeDocument all resources in Zuke Resource DatabaseSupervise daily activities to ensure positive productivity and offer staff supportCreate yearly performance goals and then provide informal regular feedback OperationsSupervise staff, organize priorities and workload Develop, measure, and report meaningful key metricsEstablish group targets and strategy for achieving targetsIdentify, design, and implement process improvementsSupport other department functions as necessaryCommunicationLead department meetingsLiaise with other departments as necessaryServe as point of escalation for external contactsEncourage and provide free flow of bi-directional communicationsOtherSupport overall mission and objectives of Tempus UnlimitedThis role is a Mandated Reporter and all suspicions will be reportedPerform other duties as assigned by Director of Community ServicesCompetenciesAbility to supervise and direct staffExcellent organizational skillsMicrosoft Office/OutlookAttention to accuracy and detailStrong interpersonal skills - ability to use video conference for servicesExcellent oral and written communicationGood computer and analytical skillsInnovative thinkingAbility to maintain confidentialityPerform all other duties as may be required Required Experience: At least one-year in a leadership or supervisory role. Microsoft Office, Customer service, human service and community resource work, lived and/or work experience with disability services and community resources. Education: Bachelors or Associates, with experience. Experience may be substituted for education. Work EnvironmentThis job operates both remotely, in a professional office environment, in a community organization, or at a community event. This role routinely uses standard office equipment - computers, and phone. Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee will need to carry conference boxes up to 20 pounds and other related items. The employee will need to set up conference tables, or present at a community location/event. TravelTravel to conferences occasionallyTravel to meet community resources or to participate in community events Other DutiesNote this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Work Authorization/Security Clearance All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts. EEO Statement Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job Family: Supervisor Job Function: Supervisory Pay Type: Hourly Hiring Rate: $28.00 Travel Required: YesCompensation details: 28-28PI3f3219463cff-25660-#######7