Restaurant Manager - Chick-Fil-A Restaurants : Job Details

Located in Portland, TX, Chick-fil-A Portland is owned and operated by Claudia Baltazar. Since opening in September of 2021, Claudia and her team have experienced significant growth and are on pace to have another franchise-best year. Claudia has been an Owner/Operator for 6 years and has a tremendous track record of success. She has won Chick-fil-A's Symbol of Success Award, Chick-fil-A's highest honor for sales growth among operators. The Chick-fil-A Portland team strives to be the most caring brand in Portland and prioritizes fun, honor, respect, care, drive, and integrity as core values. Joining the team at Chick-fil-A Portland means joining a workplace with tremendous opportunities to grow, lead, and learn while embodying the culture of care and winning hearts every day!

Chick-fil-A Portland is seeking a Restaurant Manager who focuses on Talent. This person will join the leadership team and provide operational oversight and strong leadership to about 75 team members in the restaurant. This individual will work operationally while also owning all talent strategy. This includes recruiting, selecting and onboarding the best talent!

This individual must be committed to meeting and exceeding company goals, as well as passionate about the growth and impact of the team and organization. Long-term, this individual will have the opportunity to continue to serve as a top leader in an even larger capacity with Chick-fil-A Portland.

POSITION KEY RESPONSIBILITIES:

• Reviewing paper applications & online applications for all potential Team Members
• Interviewing and hiring the best talent for the Front of House and the Back of House
• Leading onboarding and orientation of all new hires
• Responsible for 30, 60, 90 day check ins of all team members
• Responsible for completion of all team member surveys (always on, onboarding, and 2X a year Team Member engagement survey)
• Responsible for mentoring and coaching 1-2 leaders (Training Lead)
• Must understand and be able to communicate and enforce our employee policy handbook & employee value proposition
• 80% of your time will be working operational and 20% of your time will be focused on the above tasks.

SKILLS AND EXPERIENCE NEEDED:

• 5+ years of proven management and/or leadership experience
• Some experience with talent development preferred
• Ability to juggle many tasks at once while remaining organized
• Strong communicator; ability to lead a team with clear communication and with confidence
• Aligns with the values of Chick-fil-A
• Shows servant leadership characteristics
• Demonstrates integrity; trustworthy leader
• Hard-working; ability to thrive in a fast-paced environment
• Ability to keep composed under pressure and be flexible
• Ability to be a team player and jump in when needed
• Energized; has the drive and stamina for fast-paced environment
• Dependable; be a leader your team can count on
• Desires to continue to learn and grow