Job Location : Raleigh,NC, USA
Property
What you will be doing
* Greet and seat guests in a friendly and efficient manner
* Take food and drink orders accurately and promptly
* Upsell menu items and make recommendations to enhance the dining experience
* Deliver food and beverages to tables in a timely manner
* Ensure guest satisfaction by providing exceptional service and addressing any concerns or special requests
* Clear tables and reset them for the next guests and maintaining cleanliness in the dining area
* Collaborate with kitchen staff to ensure accurate and timely order delivery
* Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing.
Qualifications
* Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
* Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
* Accurately detail each order, ensuring accuracy and guest delight.
* Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
* Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
* Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
* Always maintain professionalism consistent with restaurant and company expectations.
* Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
* Take on additional tasks as necessary or assigned by restaurant leadership.
Compensation Range
The compensation for this position is $7.25/Hr. - $7.25/Hr. based on qualifications and experience.