RESTAURANT SHIFT LEADER - Westside Donut Ventures LLC : Job Details

**Job Location:** Albany Long Island Manhattan Queens ****Responsibilities Include:****

* Perform all responsibilities of restaurant team members

* Support the Restaurant Manager in meeting operational goals and execution

* Ensure Brand standards are met throughout shift including preparation of food and beverages

* Communicate shift priorities, goals and results to restaurant team members

* Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback

* Support the training of restaurant team members as needed

* Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift

* Communicate clearly with the next Shift Leader to help prepare him/her for shift

* Ensure Food Safety standards are met

* Manage Inventory throughout the shift

* Provide great guest service and coaches restaurant team members to do the same

* Schedule restaurant team members for shifts

* Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies.

****Key Competencies****

* Works well with others in a fast-paced team environment

* On time, demonstrates honesty and a positive attitude

* Willingness to learn and adapt to change

* Guest focused

* Ability to assist with training

* Problem solving

* Motivating others

****Physical Demands/Working Conditions:****

* Standing on feet

* Repetitive motion including bending, stooping and reaching

* Lifting objects, ice, products, boxes up to 20 lbs (if applicable)

* Wearing a headset

* Working in a small space

****Education/Experience:****

* Basic computer skills

* Fluent in spoken and written English

* Previous leadership experience in retail, restaurant or hospitality preferred