Job Description
- $20.00 - $22.00 / hour
- Full Time Availability
- Dental, Vision, Prescription, Medical Benefits
SSP America operates several restaurants throughout the Boston Logan International Airport.
Responsibilities as a Restaurant Shift Supervisor includes:
- Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
- Understand that our guest is our #1 priority.
- Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
- Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
- Communicate and clarify major job duties, priorities, and expectations to team members
- Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
- observations, discussions, etc., and document both good and unacceptable performance accordingly.
- Assist team members in developing the skills and abilities necessary for improved performance.
- Ensure that products are of the highest quality.
- Responsibility for overseeing cash duties.
Qualifications and Experience
- Ability to pass a 10-Year TSA Background Check
- At least 18 years old
- High School Diploma or equivalent
- Minimum of 1 year of experience in the food & beverage industry
- Full Service and/or Quick Service restaurant experience, preferred
- Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
- Excellent written and verbal communication
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.