Restoration Project Manager - SERVPRO of Cedar Mill/Oak Hills : Job Details

SERVPRO of Cedar Mill/Oak Hills is hiring a Restoration Project Manager! BenefitsSERVPRO of Cedar Mill/Oak Hills offers:

• First-class compensation
• Dental and Medical benefits
• Career progression
• Professional development

And more! SummaryAs the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence. Primary Responsibilities

• Manage the customer experience and overall customer satisfaction.
• Manage the client experience and overall client satisfaction.
• Provide priority response to potential customers.
• Must be responsible enough to qualify for and maintain company auto insurance coverage valid. This is a requirement of the job.
• Coordinate and oversee Restoration services with crews and subcontractors.
• Document and/or review job file to support the services provided.
• Maintain communication with internal and external shareholders.
• Manage Production/Restoration expenses.
• Manage equipment and materials (assets).
• Follow and oversee safe work practices and adherence to safety and risk management guidelines.
• Train Production/Restoration personnel.
• Recruit Production/Restoration personnel.
• Manage Production/Restoration personnel.
• Continued development of leadership and management skills, as well as restoration expertise.
• Assuring company production aligns with industry standards
• Assure that production team meets and exceeds managed repair expectations
• Other tasks/duties as required by the employer. Field work.

Education

• High School Diploma/GED required, Associates or Bachelors degree strongly preferred.
• Industry certifications strongly preferred.
• Minimum 3 years of experience in operations.
• Minimum 1 year management and/or supervisory experience.
• Strong interpersonal skills, leadership skills, and management skills.
• Effective written and oral communication skills.
• Experience in cleaning, restoration, or construction preferred.

Position Requirements

• Valid drivers license
• High school diploma/GED; Associate degree or Bachelors degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Physical and Work Environment Requirements:This is a management position that works 15- 30 minutes per day in an office environment; however, due to frequent field visits and field requirements, the position will require various jobsite activities. Occasional jobsite activities may involve lifting 50 pounds independently, occasionally lifting up to 100 pounds with assistance, walking and standing for long periods of time, driving, sitting, climbing ladders, utilizing scaffolding or lifts, pushing/pulling/lifting/carrying objects, working around chemicals, and working overhead.While performing occasional jobsite duties, the employee may be exposed to fumes or airborne particles. The employee is exposed to a variety of extreme conditions such as heat, noxious odors, etc. The noise level in the work environment and jobsites may be loud. The employee will be required to occasionally wear a respirator for their safety.Normal Working Hours, Additional Working Hours and Travel Requirements:This is a full time position working 7:00 a.m. - 5:00 p.m., Monday-Friday, 50 hours per week. This position frequently requires long hours (beyond 8 hours a day), including evenings and weekends, as needed. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected. Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.