Restoration Supervisor - SERVPRO of Hunt Valley/Lutherville - 9695 : Job Details

SERVPRO's former Franchise of the Year, Team Wall, is looking for our next great hero!

Who are we? Feel free to check us out:

Do you love helping people through difficult situations?

Then, don't miss your chance to join our Franchise as a Restoration Supervisor. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Physical Requirements/Working Conditions:

This position involves application of cleaning solutions and exposure to moderate noise levels when operating restoration equipment. Performing the physical activities of this position require considerable use of whole body, such as climbing, lifting, balancing, walking, stooping, and handling of equipment. Position requires the ability to lift up to 50 lbs frequently. You also need to be able to work in high places and in confined or tight spaces. You must be capable of working in water and/or fire damage environment.

Responsibilities:

Monitor, communicate, and respond to customer needs/concerns.

Explain restoration processes and answer customer questions

Monitor, communicate, and respond to customer needs/concerns.

Communicate clear expectations to Restoration Technicians and supervise their activities.

Perform production processes as scheduled and ensure quality control.

Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.

Manage job file documentation to ensure complete and accurate project details

Manage and control costs of production projects

Manage assets by protecting and using equipment and materials properly

Requirements

6+ months experience in the restoration industry

Have a valid IICRC WRT certification

Must have a professional appearance and great attitude

A valid driver license with a reasonable driving record

Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft

Because we provide 24-hour emergency services, must be willing to be on call occasionally

Some night and weekend work are required

Must be able to lift a minimum of 50 pounds

Must have a high school diploma or a GED certificate

Capable of driving a box truck

Must have reliable transportation to and from work

Salary:

Competitive base pay with eligibility for bonus

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.