Retail Associate Manager - AAA : Job Details

This job posting for a Retail Associate Manager at AAA highlights several key features and requirements of the role. Here's a summary:

Benefits and Offerings

+ Brand Reputation: Join AAA's trusted brand with over 100 years of service.

+ Work Schedule: No Sundays; Monday - Friday 9 AM to 5:30 PM

+ Compensation:

+ Bi-weekly pay with quarterly bonus eligibility.

+ Competitive pay and benefits including medical, dental, vision, and prescription coverage.

+ 401(K) with up to 7% company match.

+ Paid Time Off:

+ Over three weeks of PTO accrued in the first year.

+ 8 paid holidays and paid time off for volunteering.

+ Additional Benefits:

+ Tuition reimbursement.

+ Complimentary AAA Premier level membership.

Primary Duties

+ Sales and Quality: Foster a culture focused on achieving revenue growth and quality standards.

+ Performance Management: Set expectations, assess results, and coach for improvement.

+ Operations Management: Oversee daily operations, including service delivery, staff administration, and facility maintenance.

+ Teamwork and Collaboration: Promote shared values, participate in projects, and collaborate with other business lines.

+ Customer Service: Assist with customer needs, investigate complaints, and ensure a positive experience.

+ Reporting and Analytics: Use analytics to monitor results and improve operational efficiencies.

+ Community Engagement: Develop business relationships and coordinate promotional events.

Minimum Qualifications

+ Education: Bachelor's degree or equivalent experience.

+ Experience: 3-4 years of business experience with at least 2 years of supervisory experience.

+ Skills: Proficiency in Microsoft Office Suite and internet-based programs.

+ Certifications:

+ Notary Public designation within 6 months.

+ Membership and Travel Insurance License within 6 months.

+ Certified Travel Agent (CTA) designation within 2 years.

+ Certified Travel Counselor (CTC) designation preferred within 5 years.

+ Knowledge: Familiarity with DMV laws is preferred.

+ Compliance: Must meet state requirements for Tag and Title processing.

This position offers a well-rounded package of responsibilities, benefits, and career development opportunities, making it an attractive option for candidates with relevant experience and aspirations in the retail and travel sectors.

AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:

Management