Retail Customer Service - IKEA : Job Details

) - Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers future shopping experience. - Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager. - Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience. - Builds emotional connections through meaningful and empathetic interactions with customers. - Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed. - Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns. Let's connect Apply now! Lets connect At IKEA, taking care of our co-workers and their dependents is a top priority. Thats why we o...Customer Service, Retail, Customer Experience