Retail General Manager - Fanatics : Job Details
Retail General Manager
FanaticsJob Location : Cincinnati,OH, USA
Posted on :
2025-02-01T19:15:20Z
Job Description :
Job DescriptionGeneral Duties and Responsibilities:
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- Drive operational excellence by creating strategic plans and initiating actions that support company objectives.
- Drive the implementation of all Company initiatives through clearly communicated objectives and team priorities.
- Present the store strategy to Retail Leadership, Corporate Business Partners, and Team Partners to inform and educate them on the business, operational efficiencies, product sell through and customer feedback.
- Act as liaison for Team Partner and funnel requests to Fanatics Business Partners as necessary.
- Analyze metrics, daily operations, and P&L to identify opportunities and create initiatives in partnership with the store leadership team to drive operational excellence.
- Quickly adapt and deliver in a fast-paced, high growth environment while leading change
- Demonstrate and maintain the highest levels of fan experience.
- Incorporating Fanatics values when planning daily operational excellence for the Team
- Recruit and build a strong team while driving a culture of high performance and engagement that translates into a best in class fan experience.
- Assess internal talent and recommend a succession plan for employees to Human Resources, District manager and/or Regional Director
- Delegate 'Manager on Duty' responsibilities when appropriate.
- Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve goals.
- Bachelor's degree or equivalent work experience preferred, not required.
- Minimum five years retail management experience, preferably flagship store/high profile
- Must possess effective communication and problem-solving skills, collaborative with strong influencing and interpersonal skills.
- Highest level of integrity and ethics, both professional and personal
- Experience managing a team of both exempt and non-exempt employees strongly preferred.
- Demonstrated proficiency in the Microsoft Office Suite and retail point of sales systems.
- Travel as required to In-Venue Retail sites, hot markets and other business needs as assigned.
- Proven ability to identify key business metrics and collaborate with cross functional partners to develop appropriate plans to drive results.
- Proficiency in understanding the fan base to ensure actions taken are in support of maximizing the needs of the marketplace.
- Strong experience with retail finance, including P&L management.
- Strong written and verbal communication skills
- Proven ability to lead operational excellence.
- Ability to work independently while still adhering to company/departmental standards.
- Demonstrated ability to provide clear direction to achieve goals and assign tasks to all employees while offering support and follow up as necessary.
- Experience managing employee relations in partnership with human resources to comply with company policies, state and/or local laws and union activity if applicable.
- Demonstrate ability to create an inclusive environment that fosters development of others supports constructive conflict resolution.
- Regularly required to sit stand, reach, bend and move about the facility as needed.
- Must be able to lift and carry up to 30 lbs.
- Game Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop.
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