Retail Key Holder, Canoga Park, #452 - goPuff : Job Details

BevMo! by Gopuff is seeking a Part Time Key Holder for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales.

Responsibilities:

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services
• Arrive early to open the store and leave late to close the store
• Will assist the store in periods of high volume and provide support for new employees
• Knowledge of in-house products to provide customers with recommendations
• Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies
• Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits
• Operating scanners, cash registers, and other electronics
• Follow proper age verification policies
• Ensuring all prices and quantities are accurate and providing a customer receipt
• Processing refunds and exchanges
• Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures
• Store cleanliness and assist in maintaining standards on the sales floor, stockroom, lockers, and bathrooms
• Train new employees on store procedures, product knowledge, and customer service standards

Qualifications:

• 1+ years leadership experience in retail, grocery, military, restaurant, or equivalent experience
• Ability to work with fluid schedules; be available during peak hours of operation and availability to support stores on nights, weekends, holidays, etc.
• Basic math skills and proficiency in cash handling
• Team-oriented mentality
• Ability to lift up to 49 pounds
• High School Diploma or equivalent