Retail Keyholder- Wyoming, MI - The Jay Group : Job Details

Job Type Full-timeDescriptionJob Summary: As a Retail Keyholder, you will be responsible for supporting the store management team in the day-to-day operations of the retail store. Your primary duties include opening and closing the store, managing cash and sales transactions, ensuring a positive customer experience, and assisting in the supervision of the sales team.Duties and Responsibilities (Essential Functions) :Opening and Closing Procedures: Open and close the store following established procedures.Ensure all security measures are in place during opening and closing. Cash Handling: Manage cash registers and perform cash handling duties accurately.Conduct cash audits and reconcile discrepancies. Customer Service: Provide excellent customer service to ensure a positive shopping experience.Assist customers with product inquiries, purchases, and returns. Sales Support: Support the sales team by helping customers and driving sales.Ensure merchandise is well-stocked and displayed appropriately. Supervision: Assist in the supervision and training of retail staff.Delegate tasks and ensure team members are meeting performance expectations. Security and Loss Prevention: Monitor and enforce security measures to prevent theft or loss.Collaborate with management on implementing loss prevention strategies. Inventory Management: Assist in managing inventory levels and restocking merchandise.Conduct regular inventory checks and report discrepancies. Operational Compliance: Ensure compliance with company policies and procedures.Communicate any issues or concerns to store management. Communication: Communicate effectively with the store management team and staff.Relay important information to team members as needed.This description is not all encompassing and may require additional activities.RequirementsExperience/Qualifications:

• Previous retail experience, preferably in a supervisory role.
• Strong communication and interpersonal skills.
• Ability to handle cash transactions and perform basic math functions.
• Knowledge of retail operations and customer service principles.
• Availability to work flexible hours, including evenings and weekends.
• Reliable and responsible with a high level of integrity.

Be Advised: The Jay Group is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.