Retail Lead - Goodwill : Job Details

Adherence to the attendance and punctuality policies of Goodwill. Exhibit excellent customer service skills as related to your position. Answers and resolves customers complaints and inquiries and promotes excellent customer service. Closes store, reconciles cash with daily sales reports and secures store/facility in the absence of the Store Manager and Assistant Manager. Supervises the sales floor, processing area and donation center to ensure accountability. Performs work of retail associates, as defined the retail associate job description. Maintain confidentiality of all privileged information. Performs other incidental and related duties as required and assigned. Assists in training, supervising and mentoring retail associates in store procedures and policies. Stocks and maintains merchandise on sales floor. Promotes sales by setting up displays and arranging merchandise. Receives cash, credit card payments etc. for goods; issues change and receipts; assists customers in the accu...Store Manager, Assistant Manager, Retail, Retail Associate, Lead, Customer Service