Retail Lead- Part Time - Elkhart Lake's Road America : Job Details

The Paddock Shop is the Official Store of Road America. The 7,500 square foot shop is open year-round and offers a mix of branded apparel and souvenirs plus an eclectic mix of home goods and boutique items. During spectator events, the shop serves thousands of race fans and on private event days, the shop caters to a diverse audience of car and motorcycle track day customers. The Paddock Shop staff enjoys the vibrant, energetic race season, a busy holiday period, and about 3 months of preparation ahead of the season opener in May.

• Part-time, 20-28 hours per week, primarily between the hours of 8:45 AM to 4:15 PM. During peak season hours can increase to 40 hours a week
• Alternating weekends, May-October
• Occasional Saturdays, November-April, typically one per month

• Inventory Coordination: help process inventory, maintain/organize back stock, ensure stock levels on the sales floor, and assist with displays.
• Customer Service: offer customers an extraordinary shopping experience with an awareness of customer needs, targeted product recommendations, and the ability to keep track of multiple customers.
• Cashiering: Process transactions and open/close point of sale depending on shift
• Supervision: Lead the staff in the absence of managers, with a focus on customer service standards and store operation guidelines.

• Two or more years of retail sales experience in a lead role.
• At least 18 years of age
• Available to work any day of the week, primarily May through October.
• Self-starter skills with a desire to achieve personal goals and those of the retail team.
• A cheerful, confident personality, eager to interact with coworkers and customers.

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