Retail Sales Representative I - GAF : Job Details

Job Description:

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Introduction

At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don't back down from hard work– we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

Team or Function Overview

The Retail Sales Representative is responsible for supporting our sales and marketing efforts at large national retail locations.

Summary

GAF is seeking a high-energy sales professional with a track record of building successful relationships and closing new business. This role facilitates the sale and flow of GAF products through big box home improvement retail accounts working closely with contractors to educate/promote GAF products that help them build their business. As a Retail Sales Rep, you will act as a consultant between GAF, the stores, and contractors.

Essential Duties

Specific responsibilities include, but are not limited to:

• Train individuals or small groups with emphasis on general product knowledge, application techniques, and best practices.
• Provide feedback on market conditions, monitor inventory levels, and provide training to retail associates.
• Develop and maintain close working relationships with the Retail Sales Service Manager, Pro Retail Specialist, GAF Territory Sales Managers, Big Box home improvement retail management teams, inside and outside pro associates, merchandising teams, and store associates.
• Build and manage a book of contractors from prospecting and cold calling through to the consultation phase, building lasting and meaningful relationships. Expect to juggle competing priorities and store requests/deadlines regularly.
• Own, progress, and close the sales funnel, turning potential Contractor opportunities into wins, through value-selling the benefits of GAF products. Overcome objections and convert hurdles into growth opportunities, while selling the GAF value proposition.
• Work with Retail Outside selling teams to establish trust and support as the expert in roofing when working with them or their customers on large projects.
• Display strong negotiating tactics by leveraging value propositions and GAF System.

Selling

Responsibilities include:

• Compile reporting to highlight hits, misses, learning, competitive landscape, and strategic next steps; proactively identify opportunities to exceed expectations and position our clients as leaders in their space.
• Influence your contractors constantly networking to become a trusted advisor to existing and potential customers. Navigate when to defer to a client's request vs. when to guide a client to make better choices. Thrive on expert problem solving, determining solutions that execute favorable results. Engage and educate customers with insight and product knowledge via Retail store/contractor meetings.
• Explain complex subject matters (e.g. market conditions) to any audience and tactfully communicate both good & bad news.
• Display diplomacy and a mastered ability to build immediate rapport with anyone.

Physical Demands

• Ability to operate a motor vehicle safely and travel without assistance routinely.
• Ability to position self to bend, pull, and reach overhead and/or below shoulder level to perform filling functions, lifting, carrying, and moving of up to 50 lbs of products/materials occasionally.
• Frequent driving, moving about, sitting, walking, and standing; occasional climbing, stooping, kneeling, crouching, and crawling.
• Ability to wear and work in PPE occasionally.
• Ability to ascend and descend ladders, stairs, scaffolding, and ramps occasionally.

Under This Roof, We Require

• 1+ years experience in a sales environment or customer service-focused role.
• The ability to have and maintain a driver's license.
• Highly motivated and have a strong desire for advancement in a roofing sales capacity.
• Excellent written, organization, and communication skills.
• Ability to multi-task and work independently.
• Strong time management skills.
• Ability to travel (X)% within assigned territory.

Under This Roof, We Also Value

• Bachelor's Degree.
• Building materials industry experience.
• A combination of retail sales & customer service.
• Ability to relocate.
• Intermediate proficiency using Google Suite and SalesForce.
• Bilingual.

How We Protect What Matters Most

• We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.
• Our Family-Building benefits support the many different journeys to fertility and parenthood.
• Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions.
• Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee's primary residence.
• Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program.
• We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.

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