DescriptionNo Late Nights! Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.Additional benefits of working full time for GICMH are:
- Employee discount at our retail stores.
- Employee discount at Dell, AT&T, and other retailers.
- 4 weeks of paid time off in your first year, eligible to start using after 90 days.
- Medical, Dental, and Vision insurance, starting the 1st of the month after hire date.
- Supplemental Life Insurance.
- Financial Coaching - budgeting, debt pay off, credit collection knowledge, and more.
Purpose or General Objective: To operate a retail store within a given budget while meeting or exceeding a production plan, monthly sales goals and planned company contribution. Essential Duties:
- Continually support a diverse team of associates and participants to meet sales goals
- Proved extraordinary customer service with professionalism, while adhering to policy and procedure.
- Communicate and oversee logistics between store and plant for store needs.
- Meet production goals by training, motivating, and mentoring to store staff.
- Responsible for employee management and performance feedback.
- Creating bi-weekly employee schedules that meets production needs.
- Review and respond to customer complaints in a professional manner.
- Responsible for cash handling issues.
- Follow weekly rotation policies on all goods and inventory, as scheduled.
- Meet operation needs including closing at least 2 nights per week and responding to after hour emergencies.
Additional Duties:
- Establishes and maintains a safe and professional environment for all employees, participants and customers.
- Must maintain a valid Michigan driver's license and driving record acceptable under Goodwill's policy, with insurance coverage in your name.
- Perform other non-managerial functions, as needed.
- Other duties as assigned by District Manager, Retail Director, or Sr. Vice President of Retail Sales/Donated Goods.
RequirementsPhysical Requirements:
- Ability to reach, bend, twist, push, and lift up-to 50 pounds on a regular basis.
- Ability to stand for up to 4 hours at a time.
- Must be comfortable handling new and used items.
Skills Required:
- Excellent verbal and written communication skills
Work Experience Requirements:
- At least 2 years of retail related sales experience
- Minimum of 5 years management/supervision experience
- Knowledge of Microsoft Office Suite
- Marketing and/or merchandising training preferred.
Education Requirements:
- High school diploma or equivalent, preferred