Retail Team Lead - Goodwill : Job Details

Description

Our retail store provides the fuel, the face, and gateway to all the awesome services we provide for individuals, families and organizations in the communities we serve. But, what does that mean for you as a team member? It means that you are connected to something bigger than yourself, something that helps shape the community you live with the most basic need of life...the ability to have a productive livelihood... The Retail Team Lead assists store managers with general oversight of store operations and workflows; supports team development efforts; assists with tactical training for all associate level staff, manages loss prevention program, upholds all safety standards and maintains GoodwillSR values.

Retail Team Lead

Goodwill Industries of the Southern Rivers - Douglas, GA

The Douglas retail store, located at 1300 S Madison Ave, is looking for a hard-working and dedicated Retail Team Lead.

Goodwill Industries of the Southern Rivers, Inc.'s Retail Team Lead responsibilities:

+ Ensures proper maintenance, reporting, and management of the store's financial assets, such as cash register tills, cash deposits, and the change fund.

+ Supervises team members to ensure they provide customers with the best service experience.

+ Delegate tasks and duties to all store team members.

+ Creates an environment that allows team members to achieve their expectations, goals, and performance measures.

+ Meets or exceeds daily retail store goals.

+ Develops relationships with donors and customers.

+ Assists customers with purchases and pricing

+ Ensures the sales floor layout is customer-friendly.

+ Check pricing to ensure policies and proper formats are utilized.

+ Understand item pricing and color of the week.

+ Assists with hiring and onboarding of new team members.

+ Understands and practices all safety requirements.

+ Performs other duties as assigned by the Store Manager.

You will be hired as a Retail Team Lead. You will be cross-trained and expected to learn and work in all areas of the retail operation.

A full-time position averages 32-40 hours per week. Hours will fluctuate based on business needs (e.g., seasonal changes, donation volumes, etc.). Operating days will fluctuate based on store location. The Retail Team Lead must be available to work any shifts Monday through Sunday.

Requirements:

+ High School Diploma or General Education Degree (GED).

+ Two years of supervisory experience leading a team or on-the-job training.

+ Basic math skills.

+ Basic computer skills.

+ Prior experience working in a retail or customer service-related environment.

+ Cash handling experience.

+ Warehouse experience is preferred.

Goodwill Industries of the Southern Rivers, Inc. is committed to our mission of Developing People, Changing Lives, and Building Communities. We seek to empower people with skills and opportunities to live fulfilled lives. We achieve our mission and vision through our values of Honesty, Integrity, Respect, Excellence, and Service. At Goodwill Industries of the Southern Rivers, Inc., we strive to hire individuals who live by our values and believe in our mission.

We offer a competitive benefits package including:

+ Paid at an hourly rate

+ Medical, Dental, Vision, and Life insurance

+ A generous paid time off (PTO) plan

+ 401k with a company match