Revenue Cycle Manager - HealthPoint (Washington) : Job Details

Salary Range: $79,350 - $126,170 Annually Location: 955 Powell Ave SW, Renton, WA 98057 Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading! HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care. Position Summary: The Revenue Cycle Manager is accountable for overseeing and optimizing the revenue cycle process at HealthPoint. This role includes managing billing, collections, claims processing, and ensuring compliance with regulations to maximize revenue and minimize payment delays. Responsibilities encompass overseeing patient accounting billing systems, processes, and procedures that support insurance verification, cash collections, and account adjudication for HealthPoint (FQHC) Medical and Dental clinics. Additionally, the Manager ensures that Patient Accounting practices are up-to-date, efficient, and compliant with HRSA and FQHC billing guidelines. As a key leader of HealthPoint, the Revenue Cycle Manager creates and fosters a culture of equity, inclusivity, respect, understanding, compassion and empowerment in service to the well-being and growth of its patients, communities, and employees. Compensation is dependent on skills and experience.Your contribution to the team includes:

• Responsible for developing, implementing, and maintaining patient accounting systems, information, and reporting. Identifies opportunities to capture additional revenue based on changes in reimbursements and partners with leadership to maximize revenue.
• Work together with Coding Manager to develop workflows that streamline processes and enhance Revenue Cycle optimization.
• Responsible for hiring, performance management, talent development, employee relations, recognition, and training of coding staff by providing effective leadership. Ensure all work is completed in support and enhancement of the objectives and goals of the organization.
• Lead Patient Accounting systems, practices, and workflows to maximize operational efficiency, accuracy, timeliness, and reliability. Drive continuous improvement in meeting and exceeding benchmarks and performance standards.
• Maintain detailed knowledge of current government and third-party payer-specific regulations governing billing of patient services and ensure HealthPoint is compliant with billing and documentation requirements. Keep abreast of and communicate areas of risk identified by CMS, OIG, and other relevant entities.
• Maintain and monitor KPI measures to ensure performance levels are at target.
• Partner with IS&T and eMedApps to ensure set up in NextGen is accurate and meets revenue cycle needs.
• Recommend, implement, and monitor adherence to changes in policies and procedures as necessary. Communicate with operations leaders and resolve areas of underperformance.
• Develop and achieve department goals and metrics to further the work of the department.
• Maintain good attendance, is punctual and works full scheduled shift is a condition of employment.
• Demonstrate respectful, professional, and appropriate behavior that supports a team-oriented work environment.
• Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services.
• Continuously evaluate and improve processes and procedures to streamline and enhance office operations using the HealthPoint Lean Management System (HLMS) tools and processes.
• Perform other duties as assigned by Director.

Must have's you'll need to be successful:

• Bachelor's degree in business, healthcare, or related field preferred. Three (3) years of management experience in Physician Practice with similar level of complexity, preferably with FQHC clinic; or equivalent combination of education and experience. Knowledge of and expertise in insurance verification, billing, cash applications, insurance follow-up, collections, and overall accounts receivable management.
• Coding certification, CPC or equivalent required. Maintain CPC Coding certification or equivalent certification.
• Ability to read and interpret technical and other complex documents. Ability to write routine correspondence such as letters, email, and memos. Ability to present information in one-on-one and small group situations to internal and/or external clients.
• Work situations require consideration and interpretation of circumstances or information to choose the most effective response. Solutions may be technical yet relatively straightforward and well-defined once problems are understood.
• Possesses basic operating knowledge of computers. Intermediate level of Word, Excel and Outlook required.

Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment. Where to gather your records:

• If you received immunizations in Washington, Arizona, Louisiana, Maryland or West Virginia, you may visit to create an account and retain proof of your medical records for the immunity/immunization requirements.
• If records do not show any data, please seek guidance from your provider for further assistance.

HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.

• Medical, Dental, and Vision for employees and their families/dependents
• HSA, FSA plans
• Life Insurance, AD&D and Disability Coverage
• Employee Assistance Program
• Wellness Program
• PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)
• Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)
• 8 holidays and 3 floating holidays
• Compassion Time Away up to 40 hours
• Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks
• Retirement Plan with Employer Match
• Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance.
• Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more
• Development and Growth Opportunities

To learn more about HealthPoint, go to www.healthpointchc.org! #practiceyourpassion It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.