RISE Program Assistant - Tableland Services : Job Details

RISE Program Assistant

Tableland Services

Job Location : Johnstown,PA, USA

Posted on : 2025-02-05T19:09:36Z

Job Description :

Job Title: RISE Program AssistantDepartment: Community ServicesReports To: RISE Program ManagerFLSA Status: Non-Exempt

This opening is in our satellite office in Johnstown.

OVERALL PURPOSEThis role supports Case Management and Instructional team members by providing assistive case support to ensure compliance with program standards. Key responsibilities include tracking time and attendance, implement prescribed individual services, support the client onboarding process, and engage new clients.

ESSENTIAL FUNCTIONS

  • Program Support• Maintain and update client time & attendance records• Complete and verify client timesheets• Track and report client online hours• Obtain and record documentation for client excused absences• Complete weekly and/or monthly device check ins • Deploy client laptops to clients upon enrollment• Provide basic troubleshooting assistance to clients• Monitor participants referred to the “take Home' assignment component using a tracking system• Report assignment completion to the Case Management and Instructional teams.
  • Participant Development• Organize and maintain EARN Incentive Store inventory• Facilitate store opening the for participants• Encourage clients to make decisions about using rewards to select items that meet their personal needs
  • Clerical Assistance• Provide front desk coverage as needed• Update forms, prepare mailings, and perform administrative tasks such as faxing, copying, filing, data entry, assembling binders• Maintain organized and accurate documentation of client records and up-to-date information• Run preliminary reports for team review and approval
  • Adaptability and Continuous Improvement• Identify opportunities for process improvement and implement best practices• Cultivate an environment focused on delivering high-quality results• Adapt to evolving organizational needs and contribute to strategic planning for growth • Pursue opportunities for professional development and skill enhancement

    • OTHER DUTIES

  • Attend relevant meetings
  • Provide coverage during staff absences
  • Secure office at the end of each day, ensure lights and equipment are turned off
  • Maintain clean and organized workstation
  • Perform additional duties as requested

    • SUPERVISION RECEIVEDSupervision received from RISE Program Manager

    QUALIFICATIONSEDUCATION

    • High School Diploma or GED equivalent required

    EXPERIENCE AND/OR TRAINING

    • Experience in community-based programming preferred
    • Experience in an office environment preferred

    ADDITIONAL JOB REQUIREMENTS

    • Proficiency with computers and standard office software
    • Stay current with technological advancements and integrate tools to enhance office efficiency
    • Foster a positive, cohesive, and collaborative work culture
    • Resolve operational challenges promptly and efficiently
    • Make informed decisions aligned with organizational goals
    • Communicate effectively with co-workers or clients
    • Adapt to changes in work environments and tasks
    • Utilize creativity and organizational skills

    To excel in this role, one must proficiently execute each vital task. The specified criteria outline the necessary knowledge, skill, and/or ability. Reasonable adjustments may be implemented to facilitate individuals with disabilities in carrying out these crucial functions.

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