Risk Management Advisor - Quick Quack Car Wash : Job Details

Essential Duties and ResponsibilitiesIncident Management, which includes, but is not limited to:

• Intake, to include incoming lawsuits, ranging from low to high complexity, of a high volume of incidents.
• Communications with internal and external stakeholders
• Obtaining and evaluation of proper documentation/supports
• Investigation and evaluation
• Assess what incidents need to be reported to the carrier
• Routine status updates
• Decisioning
• Negotiate settlements
• Sending releases
• Issuing Payments
• Resolution

Stay up to date with any changes to legislation and industry practices that might affect the organization's risk management strategies.Work with cross-functional teams including but not limited to analyze and support broad corporate initiatives.Support the risk management program as required.Qualifications and Requirements

• Friendly, outgoing personality.
• Critical decision-making, efficient communication, and coordination, which includes internal and external stakeholders.
• Ability to work independently and leverage internal resources to meet the needs of our customers.
• Proficient with the Microsoft Office suite of products (Outlook, Excel, PowerPoint, etc.).
• 5+ years customer service experience.
• 5+ years of experience in insurance or related field, experience with medium to large complex companies, to include but not limited to insurance coverages, renewals, premiums, etc.
• 3+ years of claims handling experience.
• BA/BS Degree or equivalent experience.
• Familiar with current insurance regulations and standard internal controls.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

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