Job Location : Voorheesville,NY, USA
Department/Unit:
Stroke CenterWork Shift:
Day (United States of America)The Stroke Navigator reports to the Assistant Vice President [AVP] of Medicine and Behavior Health and takes direction from the Stroke Coordinator and holds a key clinical position within the division. In collaboration with the AVP and the Stroke Coordinator assumes the responsibility of coordinating and articulating the philosophy, objectives, policies and procedures of the Medical Center, Nursing Service and Perioperative Nursing into effective action. They serve as unit-based stroke clinician and act as a liaison to clinical staff, physicians, support staff and others involved in promoting patient outcomes across the continuum.Salary: $54,846.00 - $87,754.00• Educates and navigates patients and their families, explaining the role of the care coordinator, Navigator and Stroke program, providing educational information for all phases of care and expected outcomes including patient/family's role and responsibilities in enhancing their own recovery.
• Monitors delivery of care by completing patient rounds, documenting care, identifying progress towards desired care outcomes; intervening to overcome deviations in the expected plan of care, reviewing the care plan with the patient/family in conjunction with the direct care providers and interacting with involved departments to negotiate and expedite scheduling and completion of test procedures and consults, preventing care delays.
• Oversees patient care by acting as a liaison to the patient care team, participating in interdisciplinary rounds and other meetings; coordinating information and care requirements with other care providers, resolving issues/pathway variances that could affect smooth care progression, fostering peer support and providing education to the multidisciplinary team regarding the hospitalization process.
• Participates in discharge planning assisting with identification and resolution of the barriers to discharge in collaboration with social work, utilization management, home health care, care team and family to facilitate timely discharge.
• Responsible for follow up post discharge telephone calls to patients/families and post discharge provider communication.
• Develops tools to facilitate the Stroke Program including patient/staff education tools, protocols, procedures and guidelines.
• Reviews literature, staying up to date on evidence-based practice of the stroke program.
• Monitors/audits compliance to stroke protocols, provides date to Stroke Coordinator and care team.
• Makes recommendations regarding interventions to improve patient care and outcomes.
Qualifications and Ideal Characteristics
Thank you for your interest in Albany Medical Center!
Albany Medical is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.