Rockbridge Admin Specialist II - Young Life : Job Details

All camps share a common purpose: creating an environment where Young Life staff bring Christ to life by creatively presenting the complete gospel of Jesus Christ. Speaking clearly from the Scriptures, camp speakers introduce kids to the person of Christ, the nature of humanity, the work of Christ on the cross, the hope of the resurrection and the opportunity for reconciliation with God.Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position.Camping Commitment StatementAs a follower of Jesus Christ and a minister of His Gospel, demonstrate a basic understanding of Young Life's ministry strategy and participate in providing excellent camping experiences for individuals to encounter Jesus Christ and know the truth of God's love for them.Mission & AuthorityThrough both continued formal training and direct experience, lead staff and foster an environment where guests, staff and volunteers are well cared for using cornerstones of administrative systems, service and hospitality. This may be an entry level position as well as support role that works alongside their supervisor to learn all aspects of the Administration Department.ESSENTIAL PREREQUISITES FOR ALL STAFF MEMBERS (FROM YOUNG LIFE'S BYLAWS - ARTICLE VII): Because of Young Life's exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the Gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation, Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities. Essential Duties:Spiritual Formation: Intentionally provide opportunities for staff to grow deeper in their relationship with Jesus.•Participate in opportunities for growing deeper in your relationship with Jesus. Exhibit a joyful, empathetic and optimistic attitude and faith in Christ.•With direction from supervisor, develop an annual personal spiritual growth plan.•Foster and engage in a culture where the spiritual formation of administrative volunteers is a priority and a responsibility for all members of the department.•Actively contribute in administration department prayer and devotional times, as well as all camp staff worship and prayer times.Interpersonal Relationships: Help build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community.•Build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community.•Maintain healthy relationships with administrative department, serving wholeheartedly alongside other members of the team.•Assist other departments with administrative tasks as needed•Partner with summer assigned teams and seek to help them with ministry goals while at camp.•Assist with leadership of summer volunteers serving in the camp office.Attentive Hospitality: Equip servant leaders who anticipate and respond to the needs of our guests, staff and vendors, through Christ-like service.•Demonstrate a posture of service that anticipates guest needs and responds with professionalism through intentional decisions and systems.•Offer hospitality to all camp guests, whether in-person, over the telephone or in writing•Assist with administration of reservation systems as directed by Administrative Manager•Engage in selection, communication and arrival logistics for summer guests, including volunteers, adult guests, medical volunteers and summer interns.•Maintain professional written and verbal communication to serve staff, guests and vendors at campComprehensive Stewardship: Manage with integrity the finances, people, buildings and equipment that have been entrusted to our ministry.•Exemplify a posture of financial stewardship and integrity•Model and lead a posture of comprehensive stewardship of the camping administration department to administrative volunteers and interns.•Exemplify continued stewardship of time, personal integrity, service, spiritual devotion, compassion, work ethic and commitment to the ministry.•Develop skills needed to act on behalf of the Administrative Manager in all aspects of the camp accounting process, including collection and reconciliation of petty cash accounts•Assist with monthly financial/statistical reports as directed by administrative manager•Manage office supplies and maintain office cleanliness and organization; work with vendors to secure cost-effective solutions to high-demand items; coordinate with other departments to streamline office supplies ordersTalent Development: Through a consistent and accountable evaluation process, we identify and provide opportunities for staff in continuing education, leadership development, career-pathing and cross-training.•Demonstrate a desire to grow through engagement in the Individual Development Plan process and participation in training and development opportunities.•Intentionally pursue opportunities personal growth and development.•Develop understanding of operations in order to serve in Administrative Manager's absence.Embracing Excellence: Standing on the platform of national standards and metrics we gladly prepare an environment that glorifies Jesus Christ.•Execute daily responsibilities with attention to the standards and metrics required for excellent camp operations.•Maintain Young Life office reception standards.•Learn and follow national admin policiesTraining Expectations:•Participate in Young Life Pace Call trainings•Engage with camp meetings and spiritual development opportunitiesCamp or Job Specific Working Conditions:•See attachmentEducation:•Bachelor's degree or equivalent life experience.Qualifications and Experience Required For The Job:•Fluency with Microsoft Office applications, and an ability to learn and use all Young Life internal systems•Demonstrate understanding of Young Life ministry, strategy, and mission•Strong organizational skills and attention to detail•Compelling desire to help people.•Positive attitude and shows initiative.•Ability to manage time of self and others.•Ability to find answers to questions.•Able to perform under stress, noise and interruptions.This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions.Job Specific Working Conditions:Rockbridge Administration Specialist II ResponsibilitiesOffice Responsibilities:

• Guest Communication
  • Answer phones and direct inquiries to appropriate staff/department
  • Check camp email and respond to inquiries and/or direct to the appropriate staff/department
  • Process return shipping on lost and found items
• Office Organization
  • Maintain inventory of office supplies for staff
    • Help other departments with ordering/stocking of their areas
    • Set up Head Leader Office in the Leader's Lounge
    • Printer and ink inventory for locations on camp
  • Mailroom Communication
    • Labeling packages
    • Informing departments of packages
• Local Websites/Online Services
  • Provide content for social media to marketing team when requested
  • Update local websites and pages with current information
  • Work with creative services when necessary
• VOIP/Network Management
  • Adding/updating phone locations
  • Troubleshooting with staff on phones and wifi
  • Working with Service Center IT on troubleshooting
  • Scheduling and managing the Gate system
  • Camp PA(Bell) System management with GSM
• PC Admin
  • Setting up computers with Service Center when the arrive for staff
  • teaching/troubleshooting with staff about account issues/errors
• WC/SS
  • Manage hiring process
    • Organize staff team to read
    • Process and communicate with volunteers
    • Communicate with A-Team about placements
    • Oversee arrival with Bosses
• Intern Programs
  • YLI Fundraising advisor
    • Work with YLIs to build their ministry teams while they are here.
  • Admin Summer Intern
    • Manage hiring process
    • Direct supervisor
• Bank/Financials
  • Square input into the FS Report
  • Bank Runs
    • Deposit drop offs
    • Change Requests

• Other Responsibilities
  • Special Projects

Notes:Young Life is a relational ministry. Staff must be able to convey a sense of Christ-like hospitality and concern for guests and staff. Responding to the unexpected needs of a guest in a prompt and professional manner is important. All staff members are expected to represent Young Life positively and professionally within the community and be able to work with and minister to the volunteer high school and college-age young people who attend our camp.