SA Delivery Ops Dispatcher- Overnight - H-E-B : Job Details

Job Description SA Delivery Ops Dispatcher- Overnight - ( 22022015 ) **Description**

- Modify, adjust, and monitor the delivery plan for multiple terminals on a daily basis

- Plans and executes delivery schedule to meet network requirements

- Uses and adjusts schedules and resources to identify and alter routes for special requests

- Assesses driver work assignments to ensure on time deliveries to all business units

- Executes workflow to minimize DOT Hours of Service Impact

- Coordinates and distributes work assignments to drivers

- Assigns tractors to drivers to ensure most efficient use of resources

- Responsible for data entry on driver manifests and updates for completed deliveries

- Review and process driver activity for proper payroll processing

- Analyze and resolve technical issues (Transportation Management System and On-board computers)

- Supports communication between warehouses, transportation terminals, and third party vendors to ensure service level expectations are met

- Escalates issues when resources do not meet business needs or demands

EXPERIENCE AND EDUCATION PREFERRED

- High School Diploma or equivalent preferred

- Demonstrated PC skills to include MS Office

- Good written and verbal communication skills

- Proven customer service experience

- Proven ability to work and prioritize multiple tasks simultaneously in a fast pace work environment while maintaining attention to detail

- Excellent time management skills

- Ability to meet deadlines

- Strong interpersonal skills

PHYSICAL AND OTHER REQUIREMENTS

Physical and Other Requirements

- Function in a fast-paced, retail, office environment

- Sit for an extended period of time

- Hand / Finger dexterity

- Work extended hours

- Work rotating schedules including nights and weekends

- Use arms / hands in repetitive motion during the day **Primary Location**

: US-TX-San Antonio