Sales and Customer Support Role - Robert Half : Job Details

Our client is seeking a dedicated Sales and Customer Support Specialist to join their dynamic team. This hybrid role combines customer service excellence with operational support for an external sales team, making it integral to maintaining strong client relationships and ensuring smooth sales processes. The ideal candidate will be a detail-oriented problem solver with exceptional organizational and communication skills.

In this role, you will act as the first point of contact for customer inquiries, providing timely and accurate information on products, order statuses, and resolving any issues with professionalism. You will also support the external sales team by preparing quotes, presentations, and sales reports, managing CRM databases, and coordinating schedules for client meetings and other activities. Additional responsibilities include maintaining accurate records, assisting with promotional events, and ensuring seamless communication between customers, sales representatives, and internal teams.

Candidates should have prior experience in customer service or sales support, particularly within the distribution sector. Strong proficiency in Microsoft Office Suite, especially Excel, is essential. Familiarity with CRM systems and the ability to juggle multiple priorities in a fast-paced environment are highly desirable.

This is an excellent opportunity to be part of a thriving organization in the distribution space, where your contributions will directly impact customer satisfaction and team success. If you're proactive, resourceful, and committed to excellence, this role could be the perfect fit for you!

For immediate consideration, please contact Dan Duggan at [email protected].