Sales Associate, Part Time- Burlington Mall (New Store) Burlington, MA - Vineyard vines : Job Details

Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee)

Overview:

Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise ( Every Day Should Feel This Good ) and makes service a top priority.

Functions & Responsibilities:

* -Generate Sales

* Responsible for meeting their goals/measures

* Develops and maintains relationships with top customers

* Supports in-store event sourcing and execution

* -Customer Experience

* Ensures the store reflects Shep & Ian's vision of Every Day Should Feel This Good to our customers through Hosting the Party

* Leads the store in email capture and educating new associates on best practices

* Ensures the customer wish list is always current with customers being notified when product arrives.

* -Crew Development

* Assists with training new associates

* Helps foster a welcoming, fun, encouraging and energetic crew and customer environment

* Helps in recruiting and referring top talent for the store's teams

* Supports store and team-building activities with the management team

* -Operations

* Maintains efficient merchandise controls

* Maintains loss prevention awareness at all times

* Helps maintain a clean and tidy store environment

* -Merchandising

* Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives

* Contributes to weekly product feedback

Requirements:

* Bilingual - Spanish speaking preferred

Strong interpersonal communication and customer service skills

* Team focused, confident, and professional

* Creative, adaptable, entrepreneurial and driven by integrity

* Strong verbal and written skills

* Ability to perform effective selling techniques to achieve sale and repeat business

* Ability to work a flexible schedule including holidays, overnights, weekends

* A passion for making people happy

* Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities

* Accuracy and attention to detail.

* Ability to effectively receive and communicate feedback

* Positive outlook

* Excited to get to know our product inside and out in order to offer style advice and help customers

* Outgoing, friendly & personable with a positive attitude

* Customer Service-oriented experience preferred but not necessary

* Passion for the vineyard vines brand

As an employee at a vineyard vines retail location, all team members must have the ability to:

* Stand and/or move around for extended periods of time

* Reach, carry, bend, and climb ladders occasionally

* Lift up to 40 pounds, unless an accommodation is requested