Sales Coordinator - Concord Hospitality Enterprises : Job Details

Sales Coordinator

Concord Hospitality Enterprises

Job Location : Woburn,MA, USA

Posted on : 2024-09-27T05:19:04Z

Job Description :
Description

We are hiring a Sales Coordinator.

Considering making an application for this job Check all the details in this job description, and then click on Apply.

Our Sales Coordinators are important to the hotel's success because they are a direct link between the front desk and our sales team. As the sales coordinator, you will assist with incoming reservation calls for groups and meetings, as well as support the sales team with contracts, room blocks, and communication with the rest of the hotel team to ensure our guests and corporate clients receive exactly what we promised! Many of our sales coordinators today become tomorrow's sales managers and future Directors of Sales!

Key Role Responsibilities:

  • Be one of the first points of contact for incoming sales calls, and respond in a quick, timely, and professional manner to all internal partners and external customers.
  • Demonstrate excellent time management, self-motivation, and proactive planning, with a keen focus on detail.
  • Work diligently to complete assigned tasks and responsibilities, including but not limited to assisting with or managing room blocks, select reporting, client notifications of key dates, group resumes, event orders, billing details, and other integral administrative aspects of group booking and execution.
  • Assist with various aspects of pre-event, main event, and post-event details, tracking and communicating with internal partners and external clients about the particulars of each assigned event and group.
  • Gain knowledge of the hotel's food and beverage products, pricing, presentation, and function space details related to group and event success.
  • Learn and use digital sales systems and conceptual sales processes (i.e., Delphi, CI/TY, PMS, sales call process) and understand the hotel's sales strategies (i.e., rates, fees, budgeted goals). Implement these tools and resources to accomplish individual and team goals.
  • Participate in and report out at all necessary internal meetings, conference calls, and communications required for this position.
  • Work collaboratively to foster teamwork and embody an entrepreneurial spirit that enables the best possible decisions for the hotel and achieve the team's overall goals.
  • Own your career development and advocate for training and job opportunities that will allow you to continue honing and developing your talents and skills.

    • Benefits (applies to Full Time Associates Only):

    We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefits package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord-managed hotels, plus training & development and career advancement opportunities.

    Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates, and we strive to hire the BEST associates in the market.

    If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V and maintain a drug-free workplace.

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