SALES COORDINATOR - Pinstripes Holdings : Job Details

Description

Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.

The role of a Sales Coordinator is truly the backbone of the Sales Team and is the link between the Sales Office and the Operations Teams.The Sales Coordinator position is very self-motivated as it requires the team member to take initiative to ensure that all BEOs are correct, communicate any follow-up information to the Sales Team and guests, sell and book smaller market-segment events, build relationships with community partners, build relationships with guests within the venue, and ensure that events and catering orders are executed correctly.

Requirements

Sales Coordination Performance

• Obtaining BEO Details within Appropriate Time Frame
• Ensure that BEOs are detailed by their deadline
• BEO Details with Correct Execution Information
• Ensure BEOs make sense operationally
• Apply room capacities, floor plans, etc.
• BEO Details with Correct Financial Information
• Apply room minimums, financial charges, etc.
• Maintain Direct Billing clients, and ensure timely payment
• Event Execution
• Serves as the main point of contact on designated high volume days
• Manages assigned events on all aspects including event set up, lead the event huddle, greet the guest, and run point on execution
• Ability to run and execute multiple events at the same time
• Has the ability to assist in any capacity with event and catering execution
• Ensure all guest concerns are fully addressed
• Execution of Event and Catering SOPs
• Ensure that all events are greeted by a member of the sales team
• Actively spot check FOH and BOH execution
• Check room set ups, food presentation, service timing
• Follow up with team members as necessary
• Balancing Event Financials
• Ensure all event financials are correctly balanced daily/weekly
• Review/balance Amount Due report weekly
• Review Tentative report for location

Knowledge

• Exhibits Knowledge of Event Packages and Catering Options
• Ensure that explanations and descriptions are accurate
• Understand the various packages and options
• Exhibits Knowledge of Venue Capacities and Space
• Knowledge on utilizing Space
• Exhibits Knowledge of Sales and Reporting
• Understand the Reports from DOS

Time Management

• Ability to work Effectively and Manage Time
• Ability to work in a high-volume venue
• Ability to communicate to team members in a timely fashion
• Ability to communicate to guests in a timely fashion

Guest Relations

• Guest Engagement Before, during, and after the Booking Process
• Have positive engagements with your guests
• Maintain a guest-centered focus
• Positively interact with guests to retain loyalty
• Communicate with DOS regarding VIP Guests as necessary

Teamwork

• Maintain positive interactions with sales team members and other departments
• Exhibit team player attitude
• Willingness to assist when necessary
• Communicates effectively with other team members
• Participates in weekly sales team meetings
• Relationship with Venue Leaders
• Work seamlessly with FOH and BOH Teams

Image

• Follows the image grooming guidelines that are outlined in the SOP Manual
• Follows the image attire guidelines that are outlined in the SOP Manual

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