Sales Development Representative - ISSA : Job Details

ISSA is the leading trade association for the cleaning industry worldwide. Our purpose is to change the way the world views cleaning. The association represents businesses, organizations, and professionals across the entire cleaning industry chain, including manufacturers, manufacturer representatives, wholesalers, distributors, in-house service providers, building service contractors, residential cleaners, and more.

The primary objective of the Sales Development Representative is to increase revenue through a direct relationship with prospects, current customers, and members. A qualified candidate will successfully drive new business by qualifying each lead and providing solutions. The Sales Development Representative must be organized and be able to utilize the Sales Force platform to track the entire sales process for the customer journey. Often, you will be required to cold call and network with current customers to find new opportunities.

Duties and Responsibilities

• Prospect and identify potential customers to generate new business.
• Use and manage CRM tool to manage leads and sales activities.
• Selling membership, educational and certification programs via consultative sales approach.
• Nurturing and closing leads.
• Discover and recommend new product ideas for customers needs.
• Achieve and exceed sales performance goals.
• Maintaining business relationships with customers.
• Attend events and tradeshows to generate leads.
• Help manage and leverage reseller sales channel.

Key Competencies

• Thorough understanding of traditional and emerging marketing/sales tactics.
• Strong verbal and written communication skills.
• Strong attention to details.
• Ability to multitask, work independently and efficiently under deadlines.
• Positive attitude.

Mandatory Qualifications

• Ability to work within an office or remote setting.
• Proficient in CRM and/or AMS software.
• Associates degree in business administration or equivalent work experience.
• Minimum of 3 years experience in sales, customer service, or account management.
• Proficient in Microsoft Office suite, including Word, Excel, Outlook, PowerPoint, and Teams.

Beneficial Qualifications

• Experience working with trade associations or a similar not-for-profit environment a plus.
• Knowledge of the cleaning, facilities management, and/or restoration industry a plus.

Key Words

• Sales Development Representative, CRM, Business Development, Facilities Management, Trade Association, Account Management, Sales Force

Compensation details: 80000-90000 Yearly Salary

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