Sales Development Representative - SHOPLINE : Job Details

🫡 SHOPLINE's Sales team is growing!

We are building a stellar Sales team to bring the power of the Shopline platform to US merchants. There are already over half a million brands leveraging our market leading technology globally and our mission is to bring one of Asia's greatest businesses to the US market for the first time. As our Sales Development Representative, you'll be a key member of our team, partnering closely with Account Executives and Product Marketers to design the optimal engagement strategies to educate and inform potential customers about our business.

What you will be doing

• Engage potential customers by initiating contact through email outreach and other online channels, and consistently follow up at designated touch-points throughout the customer journey.
• Advance high-quality leads through the sales funnel, schedule client meetings, and facilitate introductions with our account executive team.
• Establish and nurture relationships with prospects, utilizing effective probing techniques to identify their needs and qualify their interest and viability, preparing them for hand-off to the sales team.
• Maintain accurate and up-to-date activity and contact information in the CRM system, while also providing support for reporting efforts.
• Stay informed about outreach strategies and recommend best practices by conducting tests on various types of messaging strategies - including leveraging tools such as Linkedin Navigator, Salesforce, Outreach and Hubspot.
• Contribute to the development of best practices in our sales cycle as we expand our team.
• Collaborate with and provide feedback and insights to the Marketing department to enhance targeting and messaging strategies

Who you are

• At least 2 years of experience in sales development or a related field.
• Strong emailing & Linkedin outreach sales skills, with the ability to engage and build relationships with potential customers over the phone.
• Strong problem-solving and negotiation skills to identify customer needs and qualify their interest.
• Self-motivated and target-driven, with the ability to work independently and meet or exceed sales goals.
• Strong teamwork and collaboration skills to effectively coordinate with account executives and the marketing team.
• A positive attitude, resilience, and the ability to handle objections and rejection in a professional manner.
• Superior verbal and written communication skills

The interview process

• TA team representative
• Hiring Manager round
• Stakeholder round(s)
• Pitch round - based on experience level

What our perks look like

💸 5% matching for 401K

🍎100% covered medical, dental, vision insurance for employee

🌴Time off and vacation of 15 PTO days & 10 sick days

🏠 Flexible work arrangement and Phone & Internet allowance

About SHOPLINE

Founded in 2013, SHOPLINE is one of Asia's largest and fastest growing omnichannel ecommerce SaaS solution providers. The SHOPLINE platform is pioneering a rich ecosystem of streamlined technologies, resources and partners that empowers merchants to succeed.

You are joining the team at a critical stage of our global expansion! This year, SHOPLINE established their first US office in the heart of LA marking a new milestone to disrupt the e-commerce industry. The GTM team is rapidly growing. We strive to stay true to our start-up roots and spearhead new ideas everyday to build an awesome work culture.

We firmly believe that growing a team with ambitious and fearless individuals will allow us to unlock our product's full potential.