Sales Enablement Specialist - Gartner : Job Details

The Conference Attendee Sales (CAS) Sales Enablement Specialist will optimize the use and benefits of sales tools and technologies to enhance sales force productivity, drive revenue and ensure ROI. In collaboration with business partners, the Specialist will support the development and/or delivery of tools training and enablement thereby ensuring the CAS sales team achieves their business objectives. The Specialist will also observe/increase adoption levels, identify ongoing training requirements and make recommendations to simplify, professionalize and enhance the user experience. The CAS Sales Enablement Specialist will report to the CAS Sales Enablement Director and work closely with the CAS sales team.

What you will do:

Cultivate strong and mutually respectful relationships across the organization. Partner with Sales Enablement teammates and CAS sales managers and sales reps to understand requirements and ensure sales tool training, sales tools office hours , supporting materials, and Gartner's internal portal (Inside Gartner) are contextualized and aligned to Gartner and CAS strategy and key initiatives.

• Form collaborative relationships with key business partners including Sales Operations, Transformation Team, Sales Learning and Development, Business Solutions, and Conferences Business Analytics, to ensure training and enablement effectiveness.
• Support design and delivery of sales tools training and enablement for CAS sales teams (all levels), ensuring sellers, sales managers, and leaders are proficient in using the tools to maximize productivity in their role.
• Evaluate user adoption and be proactive in providing recommendations for training or functionality enhancements to support optimized usage.
• Support shaping the development roadmap across Sales Tools to support new releases and associated Sales Tool Office Hours.
• Initial Areas of Focus:
  • Support the migration from legacy CRM to Salesforce.com (Salesforce).
  • Support the build of training materials (e.g., in-person training, how-to videos and documents, user guides, etc.) for Salesforce launch for existing CAS team and future new joiners.
  • Ensure we are driving ROI on Salesforce
  • Create and maintain new resource materials to support ongoing education and reflect latest iteration of Salesforce
  • Support the release of new functionality rollouts across all tools
• Manage all assigned programs and projects.
• Demonstrate effective and timely issue resolution and root cause analysis.
• Drive results through communication, feedback, and collaboration with Sales and BU partners to ensure successful adoption and success of Sales Tools.
• Support, or lead, training and enablement on additional sales tools (i.e., Salesloft, LinkedIn Sales Navigator, etc.) as required

What You will Need:

• Bachelor's degree
• 2+ years' experience in sales enablement, sales operations or sales training roles, in a fast-paced work environment
• Proficiency in using, enabling and training (virtual and in-person) sales teams on Salesforce.com or equivalent CRM. CRM deployment experience a huge plus.
• Experience with LinkedIn Sales Navigator, Salesloft, and other sales tools is a plus.
• Solid experience with Microsoft software including Excel, Word, PPT, PowerBI and their application to perform analysis, distribute clear information and deliver effective communication. Camtasia and Pendo experience a plus.
• Ability to develop credibility with sales managers and supporting BUs to become a trusted advisor and business partner.
• Excellent written and oral communication skills and the ability to communicate effectively with a broad spectrum of roles and titles.

Who You Are:

• Curious: Interested in understanding complex problems to identify underlying drivers and surface innovative ideas to address them.
• Strategic and Detailed: You see the big picture, but also dig into details when needed.
• Efficient: You execute on priorities and meet established deadlines.
• Flexible: Willing to learn, try novel approaches and iterate based on impact.
• Forward Thinking: Energized by new enablement theories, processes, tools, and technologies (e.g., Artificial Intelligence).
• Adaptable: You excel in fast-paced environments, embrace operational rigor and are comfortable with ambiguity.
• Strong communicator: A natural ability to contextualize information and deliver persuasive presentations.
• Inclusive: You thrive in diverse environments.

#LI-DT1

#LI-hybrid

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 62,400 USD - 86,940 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) ###-#### or by sending an email [email protected].

Job Requisition ID:95878

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link:

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.