Sales Engineer - Custom Quotations - WAC Lighting : Job Details

Job SummaryThe Sales Engineer is an integral part of our Custom Quotations Team. In this role you will validate custom leads, manage projects, recognize opportunities to close profitable orders, supply proactive delivery schedules, and provide top notch quality customer support. This role works cross departmentally to service internal and external quote requests.Major Duties and Responsibilities:

• Manage quotations in assigned territories and/or channels for order status and validity.
• Create custom quotations while managing customer expectations and working closely with R&D Teams to minimize cost/lead time impact.
• Prepare quotes of materials requested by Inside Sales, outside sales reps and customers, including air freight quotes.
• Create CAD drawings for component pricing requests.
• Validate and capture project information for custom leads by working with the sales team and the end customer.
• Interpret customer requirements and offer solutions that maximize profitability and add value for the customer.
• Identify possible alternates for discontinued items as well as flag any potential conflicts in material.
• Coordinate bid strategy with the Inside Sales team, Territory Sales Managers, and outside Sales Representatives.
• Work across departmentally to answer elevated inquires and resolve rep or customer issues concerning project lead times, pricing, and competition in a timely manner.
• Follow up on outstanding quotations to secure orders.
• Identify Quote Reviews that require a job name or split commission and resolve accordingly.
• Perform root cause analysis of complications on projects or company procedures and suggest short and long-term resolution with implementation.
• Perform monthly reporting representing custom quote functions.
• Provide cross-departmental trainings to ensure knowledge and continuity of the quotation process.
• Complete crossovers and layouts on fixture schedules.
• Provide custom project support and design direction for projects based on the company's manufacturing capabilities.

Requirements:

• BA or BS degree in Mechanical Engineering or Industrial Design
• Excellent verbal and written communication, time management, project management, reporting and organizational skills.
• Attention to detail in composing materials, establishing priorities and meeting deadlines.
• Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks/demands and achieve results.
• Must have the ability to learn new skills, and facilitate training.
• Must be capable of problem solving and independently making decisions.
• Must be capable of managing relationships with a focus on long term partnerships.
• Must be a team player capable of coordinating and communicating with multiple departments.
• Proficiency with Microsoft Suite (particularly Excel, Word, PowerPoint and Teams).
• Knowledge of SAP, Sugar CRM, ZenDesk, Solidworks, Adobe Creative Suite. CAD or Keyshot is a plus!
• Basic electrical knowledge with knowledge of manufacturing/industrial design is a plus!

We recognize people as our most valuable asset. Our competitive salary and benefits package includes: paid time off; medical & dental coverage (including family coverage), vision, life, 401(k); tuition assistance; and continuous training and development. For immediate consideration, please e-mail your resume to: hr@ waclighting.com Given the high volume of responses, only qualified candidates will be contacted.WAC is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, WAC complies with applicable state and local laws governing non-discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.Please note, all responsibilities outlined in the above job description are subject to change as needed. All efforts will be made to ensure proper notice is given for changes in responsibilities.