Sales Engineer - Trimble MAPS : Job Details

Who We Are:

Trimble Maps is dedicated to transforming journeys through innovative routing, scheduling, visualization and navigation solutions. Rooted by map data and map-centric technology specifically designed for commercial vehicles, its development platform and trusted products are made for a broad range of industries, workforces and fleets of all sizes.

Job Title: Sales Engineer (SE)

Group: Sales Engineering

Job Description:

Reporting to the Manager, Sales Engineering, you will be responsible for capturing, documenting and consulting on partners and customers' needs and requirements. Following this, the SE will act as the voice of the customer internally at Trimble Maps, championing their needs to ensure effective delivery of the Trimble Maps Enterprise Solutions suite.

The SE role is a consultative role. A successful SE team member must be both the technical expert on our platform / products, while also ensuring any solutions that are architected fully fit the customer's needs. This encompasses acting as a trusted advisor, to deliver on:-

• The customer's technical requirements / goals
• The customer's existing system architecture
• The customer's landscape including the resources and expertise they have available

The role will include the following duties:

Core Functions:

• Serve as a technical expert for Trimble Maps Enterprise Solutions suite throughout the sales process
• Lead technical presentations of the products to customers, partners and prospects
• Provide best practices and guidance to customers to optimize their experience with the products
• Acting as a trusted advisor to ensure any solutions that are architected fully fit the customer's goals, architecture and landscape
• Champion customers, understand their needs and ensure external commitments always align with Trimble Maps Enterprise suite of products and capabilities
• Identify opportunities to improve the product and service offerings
• Communicate market needs to Product Owners, Development, Marketing and Support teams
• Work closely with the business development team, conducting on-site business assessments to understand the needs of the customer or partner.
• Interface with Support, Implementation, and Product Management teams to demonstrate how the Enterprise Solution suite of products can solve a customer or partner's issues
• Sales / Business Development event support

Required Skills/Qualifications:

• BS or equivalent work experience, ideally in computer software.
• Transportation and logistics industry experience or experience with interactive maps and vehicle routing software is a plus
• Experience working in a customer facing role in the software industry
• Experience working in a partnership / channel sales ecosystem
• Preferable experience and a proven track record in a Sales Engineering role
• Confidence to present, effectively communicate and own the relationship with customers and prospects at all levels of an organization. Including C-Level, senior management and technical
• Relationship building - ability to gain and maintain confidence and trust by demonstrating effective and appropriate interpersonal skills with customers, IT and project-based staff or end users
• Ability to translate and present technical requirements / information enabling clear, effective understanding to non-technical people and other project-based staff.
• Knowledge and understanding of solution delivery to requirements and software development lifecycle components.
• Working knowledge of coding with an aptitude to learn more.
• Preferable knowledge of web development in JavaScript and knowledge of frameworks such as Angular is also a plus.
• Experience working with cloud based technologies
• Preferable knowledge of mobile development in Android's Java or Native iOS, as well as knowledge of Maui or ReactNative for mobile is also a plus.
• Mobile Device knowledge required across the main mobile and desktop platforms, including but not limited to: iOS & Android
• Strong interpersonal, written and verbal skills
• Travel estimated at 20-30%
• Hybrid or full time in-office applicants preferred. Candidates in close proximity to an established Trimble Maps office should expect to be in the office 3 days a week when not traveling to see customers

Personal Skills:

• Ability to work reliably and effectively in a team
• Ability to work remotely, with limited supervision, remaining focused to deliver on tight timeframes
• Excellent organizational skills
• Be flexible, able to work under pressure with minimal supervision, manage your time / workload and meet deadlines
• Work ethically, methodically, accurately and neatly
• A knowledge of and genuine interest in hosted software & mobile technology
• Ability to communicate complex topics to both technical and non-technical audiences
• Strong spoken and written English language skills are a must. Additional Languages would also be a benefit, particularly French and German

About Trimble Maps:

Trimble Maps offers great benefits such as a generous PTO package, paid healthcare, 401K (company pension scheme), stock options, ESPP, education reimbursement and many wellness initiatives. We also offer flexible schedules, casual dress, volunteer opportunities, child care discounts, and a corporate women's network.