Sales Membership Associate - Sid Jacobson JCC : Job Details

POSITION PURPOSE AND OBJECTIVES The Membership Sales Associate is responsible for providing a superior level of customer service to Sid Jacobson JCC members, prospective members and guests. He/she/they will understand customer acquisition and retention, what motivates members and know how to tap into those needs and desires in an effective way. JOB DESCRIPTION  Provide engaging and informative tours of the JCC while encouraging individuals to become members Effectively communicate program information to potential and existing members to increase enrollment in membership and programs Conduct persuasive verbal sales presentations to prospective members Provide exceptional customer service Greet and ensure all members and guests feel welcome Respond to member questions and concerns in a timely and professional manner Assist new and renewing members with payments and receipts Assist members with online registration system (Quattro) and general help for account set up Utilize membership software to assist with processing of new membership fobs, change of address and billing/payment inquiries Work on a retention plan with supervisor and build relationships in and outside of the SJJCC to encourage corporate partnerships Participate in open houses and special events to bring prospective business to the JCC Build and promote strong, long-lasting relationships by affiliating with outside organizations, companies and firms in value-added partnerships Identify emerging markets and market shifts while being fully aware of new products and competition status Use all available resources to develop leads in the community to increase our membership Generate leads, both individual and corporate, and close new memberships Compensation details: 45000-50000 Yearly Salary PIbda2bf5194aa-25448-#######8