Sales Representative - CPR Cell Phone Repair Winnipeg : Job Details

As a sales associate at CPR Cell Phone Repair, you play a crucial role in ensuring the store's success by providing exceptional customer service. Your primary responsibilities include assisting customers professionally and promptly, managing the front end of the store, cleaning, restocking inventory, handling phone calls, and email inquiries. Additionally, you will collaborate with the technical team for complex queries, monitor trends in defective parts, re-repairs, and broken parts, and set revenue goals.

• Ability to oversee multiple areas and delegate effectively
• Develop and maintain an efficient workflow
• Monitor trends in sales, repairs, warranties, etc.
• Proficiency in POS systems and cash register balancing
• Achieve sales targets
• Basic understanding of technical terminology
• Up-selling skills
• Knowledge of disclaimers and in-store warranty system
• Handle email inquiries and phone calls
• Manage B2B accounts
• Resolve customer complaints
• Support the Store Manager
• Maintain inventory and store appearance

* Name (First Name and Last Name are required fields)

* Phone (Phone format: (###) ###-####)

* Email

* Resume (Accepted file types: PDF, .doc, or .Docx)

* Comments (Max 500 characters)

We have received your application and appreciate your interest in joining the CPR Cell Phone Repair Team.