Sales & Success Digital Enablement Specialist - SAGE GROUP PLC : Job Details

Job TitleSales & Success Digital Enablement SpecialistJob DescriptionThe Sales and Success Digital Enablement Specialist will have the responsibility for the end-to-end management of the Outreach sales execution platform with a strong emphasis for North American sales colleagues. (SDRs, AEs, In-Life). This role involves working alongside the Outreach Platform owner and helping oversee the implementation, maintenance, reporting and optimization of the platform to empower the Outreach users with the necessary tools and resources to enhance their effectiveness through increased metrics such as Sales Qualified Opportunities and revenue growth. The ideal candidate should have a strong technical background and an understanding of Outreach activity that influences the sales process.Key ResponsibilitiesKey accountabilities and decision ownership: •Build and maintain the Learning Strategy for the Outreach platform including CRM integrations, onboarding, and refresher training. •Deliver and evaluate training programs for the NA sales team on how to effectively use the sales enablement platform, including navigation, content access, and reporting.•Oversee the organization, curation, and management of sales collateral, training materials, playbooks, and other resources for Outreach. •Work closely with Outreach Platform Owner, NA sales, marketing (configuration and content strategy team), Sales Operations and IT teams to ensure alignment of Outreach with business goals and strategies.•Gather feedback from Outreach Users to continuously assess the effectiveness of Outreach to identify opportunities for optimization. •Utilize analytics tools, reporting and support tickets within Outreach to track usage, engagement, and performance metrics. Leverage reports to provide insights into platform effectiveness and content utilization.•Collaborate with Outreach Customer Success team to deliver quarterly business reviews highlighting performance and stay updated on platform enhancements and new features.Skills, know-how and experience: •3+ years of experience in sales with comprehensive understanding of sales process •Technical proficiency in CRM systems, content management tools, sales enablement platforms and technology solutions (e.g. Outreach) •Excellent communication and presentation skills. •Analytical mindset with the ability to interpret and present data and metrics to drive insights, actions, and outcomes. •Detail-oriented and organized, with a focus on quality and accuracy. •Cross functional stakeholder management and communication Preferred •Experience with all seller position types (e.g. SDR, AE, In-Life etc.) •Performance marketing knowledge •Strong project management skills with the ability to prioritize and execute multiple tasks within deadlines. •Experience of working with a global audienceYour benefits at Sage:•Comprehensive health, dental, and vision coverage•401(k) retirement match (100% matching up to 4%)•21 days paid time off (+1 floating holiday)•5 days paid yearly to volunteer (through Sage Foundation)•Sage Wellness Rewards Program (flexible ways to use wellness credit and fitness reimbursement)•A library of on-demand career development options and ongoing training offeringsDig deeper about who we are:Who is Sage: Life at Sage: Our Values & Behaviors: How we make a difference: Sage Business Cloud - SaaS for Every Business: FunctionRevenue Enablement & SuccessCountryUnited StatesOffice LocationAtlanta;LawrencevilleWork Place typeHybridAdvertWorking at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-us/company/careers/working-at-sage/Watch a video about our culture: youtube.com/watch?v=h1-vs3zIpncWe celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at [email protected]. Learn more about DEI at Sage: sage.com/en-us/company/careers/diversity-equity-and-inclusion/