Sales Support Administrator - Labcorp : Job Details

Recognized as one of Forbes 2024 America's Best Large Employers and named to the Forbes 2024 Best Employers for Diversity , Labcorp is seeking to hire a Sales Support Administrator to join the Health System Operating Division. The Sales Support Administrator is responsible for performing a variety of advanced administrative duties for the commercial team, including clerical and customer service functions.

Job Duties

• Handles and assists with specific customer needs, including retention activities, onboarding, new account set up and new customer monitoring projects as assigned by sales leadership.
• Research sales reported customer concerns.
• Creates and manages processes and procedures as assigned by sales leadership. Maintains archives of specific sales processes, knowledge base, and FAQs as requested.
• Assist with the design of reporting to sales team, utilizing internal systems, MS Access and MS Excel to run queries, extract data, and create customer facing reports as required.
• Work with end users to perform quality checks and consolidate data from various sources to support sales leadership and representatives.

Requirements

• Bachelor's degree (preferred) in business administration, business management, statistics, mathematics, or a related field or equivalent work experience.
• 3-5 years of experience in customer service /data analytics
• Proficiency in MS Outlook, MS Word, and MS Excel, and MS Access is required.
• Exceptional interpersonal skills and a proactive approach toward problem-solving
• Outstanding detail-oriented organizational skills
• Experience in the healthcare or life sciences industry strongly preferred.

Application Window: Open through 12/6/24

Work Location: Hybrid role with the flexibility to work out of any one of the following locations- Troy, MI, Tampa, FL, Oak Creek, WI or Tulsa, OK.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here .

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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