Sales Support Agent - FASTENER DISTRIBUTION HOLDINGS LLC : Job Details

FDH Aerois a trusted global supply chain partner for aerospace and defense companies. With more than 55 years of experience, it specializes in c-class components that include hardware, electrical, chemical, and consumable products and services for global OEM and aftermarket customers. At FDH Aero, we understand that the strength of our brand comes from our people, and our culture empowers every team member to contribute and grow. As a global team, our culture is rooted in five (5) core values that begin with the words We are and include: service-first, respectful, amplifiers, open-minded and accountable.FDH Aerois headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero has locations in 14 countries across the globe, with more than 1,200 best-in-industry employees and over 650,000 square feet of inventory space.For more information, please visit theFDH Aerowebsite.The Sales Support Representative, Order Entry, position will be tasked to rapidly learn an adequate understanding of FDH Electronics' products, sales policies, internal procedures, and incorporating this knowledge into various administrative tasks, including but not limited to data entry, organization and file maintenance, data research, as well as customer communications, performed in support of company objectives.Responsibilities:Enter Sales Orders into company computer system with focus on accuracyFollow up on payments, credit holds where needed and manage excel based reportsEnter customer and/or vendor pricing into various databasesAssists and maintains relationships with customers (internal/external)Research and provide a variety of verbal and written information up through the organization as requiredRespond promptly to requests and follow-up to ensure completionCommunicate with other departments to resolve basic sales administration issues and ensure customer satisfactionMaintain and update files accordinglyPerform other duties as requiredQualifications:Previous administrative work experience in a professional office environmentHigh school diploma requiredEstablished ability to perform data entry with accuracy and efficiencyDemonstrated ability to work well, in a support role, with multi levels of personnelGood verbal and written communication skills, with daily interaction with internal and/or external customersStrong Word/Excel/PPT software skillsKnowledge of aviation/aerospace industry a plusAbility to be detailed oriented and perform basic research, if requiredAbility to multitask and competently complete assignments as required within allotted time framesAbility to self-start and self-manageGood problem solving skillsGood time management skillsAbility to prioritize tasksFDH Aerois an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.