Job DescriptionTitle: Sales Support Representative Location: Bethlehem, PA Hourly Rate: $22hr - $25hr Must Have Experience: Salesforce, ERP, experience supporting sales in a manufacturing environment Job Summary: The Sales Support Representative is the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping the company to achieve its goals and maximize sales bookings and opportunity pipelines. The SSR will use data as a strategic asset to provide decision support, accurate planning of sales quota forecasting, and sales productivity reporting and efficiency analysis. Job Duties: •Lead coordination efforts on applicable aftermarket quotes while ensuring close collaboration and communication with all applicable stakeholders. •Drive daily tactical customer proposals in addition to support strategic offerings, as well as identified sales win back opportunities. •Generate high quality, on time, value priced proposals to facilitate order fulfilment. •Manage and monitor the proposal throughout the entire bid cycle including updating and maintaining designated workload management tool, while monitoring hit-rate optimization. •Identify and develop key actions in partnership with sales leadership team required to achieve forecast accuracy, addressing gaps in performance, preparation of QBR data analytics. •Maintain current, accurate and organized records of sales training, organization charts as well as other critical pieces of information needed to manage the sales engagement. •In collaboration with Sales leadership team ensure continuous improvement projects are executed and delivered to meet objectives. Qualifications:
- Experience with customer relationship management in manufacturing
- Experience in pricing, contract review and working with an ERP system
- Experience in Sales Force
- Excellent organizational skills, able to establish priorities and work to specific deadlines with little supervision
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identify, national origin, disability, protected veteran status, or genetic information. Meet Your RecruiterAlly Boushley Ally Boushley is a seasoned Technical Recruiter specializing in the Commercial Division, boasting a remarkable 8-year career in the dynamic realm of recruitment. Ally's passion for matchmaking candidates with the perfect roles and her knack for uncovering rare talents make her a respected figure in the talent acquisition landscape. As a Technical Recruiter, Ally's profound understanding of industry intricacies within the Commercial Division allows her to excel in her craft. Her expertise bridges the gap between candidates and clients and positions her as a strategic partner in shaping their success stories. Ally's true joy in recruiting comes from her ability to be a talent matchmaker. She revels in the thrill of finding elusive purple squirrel candidates with rare and exceptional skills that perfectly align with niche job requirements. Exploring new industries, discovering unique companies, and learning about diverse skill sets fuels her passion. For Ally, knowledge is power, and she actively seeks opportunities to expand her understanding of the ever-evolving recruitment landscape. Her advice to job seekers is simple yet profound: Always take the interview. Ally understands that every interview holds the potential to lead to unexpected opportunities or connections that can positively change one's career trajectory. She encourages candidates to approach each interview as a valuable learning experience and a chance to meet influential individuals who may shape their future.
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