Job Purpose
We are seeking an experienced Sales Trainer to join our world-class retail team at Furnitureland South. The Sales Trainer will be responsible for designing, delivering, and evaluating training programs that enhance the knowledge, skills, and performance of our sales staff. The ideal candidate will have a proven track record of developing effective training programs that result in increased sales, customer satisfaction, and employee engagement.
Essential Functions and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Develop and deliver effective sales training programs for new and existing employeesIdentify training needs and develop training plans to address themUse a variety of training techniques including classroom training, on-the-job training, e-learning, and coaching to ensure that sales staff have the skills and knowledge needed to be successfulEvaluate the effectiveness of training programs and make recommendations for improvementsCollaborate with other departments such as HR, Marketing, and Operations to ensure that training programs are aligned with business goals and objectivesStay up to date with industry trends and best practices in sales training and incorporate them into training programsWork closely with the sales management team to ensure that training programs are meeting the needs of the sales staff and the businessFocus on the development of sales training techniquesAssist in the creation and implementation of ongoing new hire education curriculum to ensure learning outcomes are achievedDraw upon a wide variety of techniques to ensure engagement, transfer of knowledge, and skill development during all training sessionsObserve and assess the learning needs of new Design Consultants; create customized instructional design plan; develop sales training content;Evaluate course development and make revisions of training materials to ensure courses adhere to standards, competencies, and organizational strategiesAssist in the development and facilitation of technology-based training including PowerPoint, FLS Systems, CRM, Personal Marketing, Social MediaMake recommendations to fulfill identified training opportunities within the Sales Education DepartmentAssist in identifying vendor training needs based on feedback from Design ConsultantsDesign and administer coaching/mentoring to support sales leaders; provide updates on employee performance & recommend appropriate learning methodsAssist with the development of courses with an emphasis on sales techniques, skills and product knowledgeManage multiple ongoing projects & demonstrate excellent organizational skillsMaintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societiesContributes to combined team effort by accomplishing related results as needed.Other duties as assigned.This is an onsite role.Competencies
Strong understanding of Sales and Sales TrainingProficient at designing instructionally sound training curriculumExcellent analytical and problem-solving skillsExcellent verbal and written communication skills, with the ability to convey ideas and present information in a clear simple wayAbility to handle multiple assignments independently and prioritize competing tasksAbility to function as a self-motivated team player and work with minimal supervisionStrong leadership, problem-solving, time management, and organizational skillsProficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)Required Education and Experience
A Bachelors degree from an accredited University in Business, Communications, Human Resources, or related field and two years of sales training, or related, experience.
Preferred Education and Experience
Retail Sales training experience highly preferred.Proficient in MS Office Suite including PowerPoint, Excel, Word, Outlook. etc and e-learning software.Excellent written and verbal communication skills.Experience with designing and delivering effective training programs.Working Conditions
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary stand on a stool as necessary.
