Salesforce Architect - Diverse Lynx : Job Details

Position - Salesforce Architect Location - New York Duration - Fulltime Experience Required:

• Expertise in setting up SF ESS.
• Establish governance structures and processes for Salesforce shared services.
• Ensure compliance with organizational policies, security, procedures, and regulatory requirements related to Salesforce.
• Good Knowledge of SF security features and best practices to ensure data privacy and regulatory compliance.
• A good understanding of Salesforce's capabilities, including Government cloud, Sales Cloud, Service Cloud, Marketing Cloud, Analytics (CRMA) and other.
• Proficiency in configuring Salesforce, hands-on building custom applications (declarative and Programmatic), workflows, and reports for various teams in a single and multiple.
• Expertise in setting up SF ESS.
• Establish governance structures and processes for Salesforce shared services.
• Ensure compliance with organizational policies, security, procedures, and regulatory requirements related to Salesforce.
• Good Knowledge of SF security features and best practices to ensure data privacy and regulatory compliance.
• A good understanding of Salesforce's capabilities, including Government cloud, Sales Cloud, Service Cloud, Marketing Cloud, Analytics (CRMA) and other.
• Proficiency in configuring Salesforce, hands-on building custom applications (declarative and Programmatic), workflows, and reports for various teams in a single and multiple organization(s).
• Hands-on technology experience enabling customer relationship management capabilities with deep techno/functional and solution implementation experience in a CRM platform such as SalesForce.
• Develop and implement Salesforce operational policies, process, procedures and best practices for ESS. Define the Operational aspects of implementations, system performance and maintenance, availability and reliability.

Define and Develop ESS policies and procedures for,

• Multi-org and Global deployment strategies.
• Incident management, release management, change management, configuration management, capacity planning, backup/restore, ensure business continuity / disaster recovery and Operational reports for ESS.
• User management, support and communication.
• Managing budget, expense tracking and finance reporting for projects, focusing on cost optimizing and costs, vendor management and contract negotiating, ROI analysis and ensure financial compliance.
• Project scope assessment, resource planning, time estimates, risk assessment / remediation, stakeholder expectation and continuous improvement.
• Standardize Salesforce components, Apex Exchange usage, developing templates, foster collaboration and establish governance to maximize reuse efficiency.
• Ensure implementation bank's security controls.
• Deployment of DevSecOps tools.
• User Training and Adoption.
• Mobile Adoption and optimization.
• Reporting and Analytics.
• Experience portal for customers.
• Feedback and continuous improvement platforms.
• Innovation and future readiness.
• Data governance and Lifecyle management.
• Sustainability and Greet IT.
• Proficient in managing integration between salesforce and other enterprise system.
• Define policy around data migration, data quality and data governance with SF echo system.
• Ability to understand business processes across different departments and translate them into Salesforce solutions.
• Analytical skills to identify inefficiencies and opportuni ties for improvement within business workflows.
• Familiarity with industry standards and regulations relevant to the organization.

Responsibilities:

• 5+ years of experience with Product Management discipline within Technology space and Agile/Scrum product development.
• 3+ years of experience in User experience or user outreach contributions (insights, research, design, testing).
• Demonstrated experience managing shared services operating model and providing governance guidance on coordinating demand intake across multiple business groups
• Demonstrated experience providing influence and/or matrixed oversight to technical teams.
• Comprehensive and proficient facilitation, communication, & negotiation skills.
• Discipline to operate independently, collaborate effectively and thrive in ambiguity with a generalist mindset.
• Knowledge of software development processes, technology trends, and project management principles.
• You have curiosity and love solving problems using your creative and critical thinking skills.
• Experience with a hybrid work environment; proficient in online collaboration tools like Jira, Confluence, Teams, or similar.
• Bachelor's degree in computer science, engineering, or a related field; advanced degrees or relevant certifications.
• Salesforce Certifications a must.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.