About Us: EMR is one of the world's leading metal recycling companies with a history spanning decades. At EMR, our employees are the heart and soul of our organization. We are committed to creating a workplace that prioritizes the well-being and safety of everyone. Our company provides a supportive and inclusive community where everyone's ideas and contributions are valued. We believe in teamwork and collaboration. Our mission is to provide our customers with efficient and reliable metal recycling services while minimizing the environmental impact of our operations. EMR recycles ten million tons of material annually, everything from beverage cans to aircraft carriers. We work with a wide variety of metals including copper, aluminum, brass, and stainless steel and can recycle it into more than 200 different types of new sustainable raw materials. EMR offers our team a competitive salary and a comprehensive benefits package, including health insurance, retirement plans with company match, wellbeing benefits, employee assistance program and more. Join us and be a part of a team that puts people first! We are seeking a dedicated and reliable Scale Operator to join our team. The Scale Operator plays a key role in ensuring the efficient and accurate processing of scrap metal shipments. In this role, you will provide excellent customer service to customers crossing the scale, accurately create tickets, grade materials, and ensure that all incoming and outgoing shipments meet quality standards. The ideal candidate will have a strong attention to detail, excellent communication skills, and a background in customer service. Prior experience in the scrap metal industry is a plus but not required. The Scale Operator may also be referred to as a Weighmaster in the scrap metal industry. Key Responsibilities:
- Weigh and ticket incoming customers crossing the scale.
- Use Weighmaster software to accurately create tickets in a timely manner.
- Direct customers on and off the scales to ensure an even flow of traffic.
- Grade incoming scrap materials according to established guidelines.
- Provide outstanding customer service, assisting customers with questions and concerns.
Required Skills & Qualifications:
- Strong communication skills, both written and verbal.
- Excellent attention to detail with a focus on accuracy.
- Ability to multitask in a fast-paced environment.
- Capability to work independently as well as part of a team.
- Strong critical thinking and problem-solving abilities.
- Ability to lift up to 20 lbs.
Education & Experience:
- High school diploma or GED equivalent preferred.
- At least one year of customer service experience required.
- Prior experience in the scrap metal industry is preferred, but not required.
Other Job Requirements:
- Ability to work outdoors in all weather conditions (hot, cold, rain, or snow).
- Personal protective equipment (PPE) is required for this role.
- Flexibility to work varying hours, including evenings or weekends as needed.
EMR USA Metal Recycling provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.