Schedule Specialist - LHC Group : Job Details

Summary

We are hiring a Scheduling Specialist.

Responsibilities

The Scheduling Specialist is responsible for managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborates with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.

* Utilizes EMR and scheduling tools to efficiently schedule all visits with field staff taking into account business needs, patients' needs and employee needs.

* Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.

* Monitors Pending Referrals daily and assigns licensed professional (LP) and patient care manager for all SOC visits.

* Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.

* Runs Scheduling Request Report daily, completes requests as appropriate for Medicare week. Monitors productivity and distribution of regular visits for caregiver optimization, communicates with team leader as appropriate.

Education and Experience

* High school education or equivalent

* Minimum one year of scheduling experience in health care setting

* Exceptional organizational, customer service, communication, and decision making skills required.

* Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits