Scheduler/Administrative Assistant - Duncaster : Job Details

Recently acknowledged as a Best in Senior Living community by U.S. News & World Report, a career at Duncaster is more than just a place to work. Here, you can fulfill your passion for helping others and become part of something meaningful that pays you back in inspiring, heartfelt ways you may have never experienced.Duncaster offers residents a plan for life with independent living, assisted living, memory care and skilled nursing services all on a beautiful campus-like setting. Our residents share a bond of mutual respect with our staff that builds memorable and lasting relationships.OverviewUnder the direction of the Director of Assisted Living & Care Management, the Scheduler/Administrative Assistant is primarily responsible for assisting the department to operate efficiently and within budget. The Scheduler/Administrative Assistant will manage the schedules for the Assisted Living Department including Social Assisted Living and the Your Way Program. This position will also be responsible for timekeeping of all Assisted Living departments. The Scheduler/Administrative Assistant will assist in problem solving, demonstrating the highest degree of customer service to residents and families and will also be responsible for timely and accurate billing. Essential Functions

• Maintains the Your Way Program dashboard, schedules licensed and non-licensed staff, and makes home visits to ensure resident satisfaction and sufficient staff.
• Makes recommendations and assists with the implementation of approved department initiatives.
• Coordinates with the Director of Assisted Living & Care Management, the onboarding of new staff, reviews the monthly financial performance, manages the staffing budget, provides clerical support, and schedules meetings as requested.
• Provides accurate and timely review of payroll; checks accuracy of time punches, monitors staff hours to avoid overtime and addresses any unauthorized overtime, and informs department head of deviations; calculates hours worked, sick time, leave, shift differentials, etc.
• Provides Super User training and support for EHR and other technologies used by the department.
• Coordinates with Human Resources and Payroll department on employment, benefits and payroll issues as well as the onboarding of new staff and updating current employee information lists.
• Audits CNA documentation, assists with orientation and training of new non-licensed staff, and maintains closed and thinned charts per State compliance.
• Coordinates transportation to outside appointments according to Duncaster policies.
• Acts as a back-up for reviewing stock on hand of non-medical supplies and re-orders as necessary stock of medical supplies, stock supplies in supply room and rotates stock with a first in, first out methodology.
• Prepares weekly staffing summary report and replaces aide staff due to vacancies.
• Facilitates assistance to families for completing work orders, department protocols, activities, etc.
• Assists with distributing and completing menu packets for distribution to new residents and forwarding to dining services.
• Performs other duties as assigned.

Education and Experience

• High school diploma or equivalent is required. Associate's degree in business management is preferred.
• 2 years of health care administration experience is required.
• Must be able to speak, read, and write the English language in an understandable manner.
• Must have strong working knowledge of Microsoft Office applications (e.g., Word, Excel, Outlook, PowerPoint).
• Ability to work with minimal supervision and handle a wide variety of tasks simultaneously.
• Ability to handle sensitive and confidential material.

Environment and Working Conditions

• Ability to focus on task needs and perform intellectual executive functions as related to the functions of the business operation.
• Ability to execute intellectual tasks and duties under conditions of high demand and distraction.
• Ability to complete the essential functions of the position with or with adaptive personal devices (e.g., hearing aid, corrective lenses).
• Ability to operate equipment and technology required for the position.
• Must be able to communicate effectively.
• Able to assist with the evacuation of residents under emergency status to the best of their physical ability.
• Able to function independently with integrity and work effectively with residents, personnel, and support agencies.
• Able to move intermittently throughout the workday.
• Able to occasionally push and/or pull a force of up to 7 pounds as relates to file cart.
• Able to reach overhead, bend, and occasionally carry or lift up to 25 pounds.

HoursPart-time, 1st shift: 8:30am-4:30pmWeek 1: Monday, 8 hoursWeek 2: Friday, 8 hoursPay$18.00 per hourWhat are the benefits?Working in a Life Plan community will bring out the best in you. As a member of our team, you'll have the opportunity to pursue a truly rewarding career path, with multiple exciting benefits, including the following:

• 401(k) with match and profit sharing
• Life Insurance (voluntary benefit)
• Employee assistance program
• Paid time off
• Paid sick time
• Tuition reimbursement
• 10% tuition discount on all degree and certificate programs at Charter Oak
• Free Access to our Aquatic & Fitness Center & to our beautiful walking trails throughout our campus
• Discount employee lunches
• Duncaster Spotlight Employee Recognition Program
• Referral bonuses
• Free parking
• Shoes for Crews - discounted safety shoes for all staff
• Yearly performance increases plus additional bonus opportunities
• Employee Appreciation Events held throughout the year by our own Funcaster Committee