Scheduler - Corporate Call Center - Penn State Health : Job Details

**Penn State Health** - **Penn State Health Corporation**

**Location:** US:PA: Camp Hill

**Work Type:** Part-Time

**FTE:** 0.50

**Shift:** Varied

**Hours:** 7:00a -7:00p rotation

**Recruiter Contact:** Nicole Cox at [email protected] (MAILTO://[email protected])

**SUMMARY OF POSITION:**

Provides high-quality scheduling experience for the patients of Penn State Health. Deploys excellent customer service engagement skills by phone. Schedules accurately for all specialty areas supported in Phone Access Group against scheduling guidelines.

**MINIMUM QUALIFICATION(S):**

+ High School Diploma or equivalent required.

**PREFERRED QUALIFICATION(S):**

+ Associate's Degree in Healthcare Administration or a related field preferred.

+ Prior Call Center, Healthcare IT, or Healthcare operational experience preferred.

+ Prior Ambulatory practice site experience preferred.

Strong customer service background preferred.

**WHY PENN STATE HEALTH?**

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

**For more information:**

**Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:**

+ **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).

+ **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave.

+ **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.

+ **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.

+ **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

**For a full list with more detailed information:**

**WHY PENN STATE HEALTH CORPORATION?**

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system.

Within Penn State Health's Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth.

**YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.**

_This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._

_Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-###-#### between the hours of 7:00 AM and 5:00 PM, Eastern Standard Time, Monday through Friday, email [email protected] or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance._

**Union:** Non Bargained

**Position** Scheduler - Corporate Call Center

**Location** US:PA:Camp Hill | Clerical and Administrative | Part Time

**Req ID** null