SCHEDULER, DONATIONS - Goodwill : Job Details

To fulfill the role of Home Pickup Scheduler by efficiently managing incoming calls from donors, providing excellent customer service, and assisting in scheduling donation pickup appointments. Dedicated to ensuring a seamless experience for donors while supporting the organization's mission through effective scheduling in addition to being a donation attendant. The Home Pickup Scheduler role aims to facilitate donation pickups by managing incoming calls from donors with professionalism and courtesy. Basic computer skills are essential for effectively scheduling pickup appointments and ensuring a smooth process for donors. The primary goal is to provide excellent customer service while efficiently coordinating donation pickups to support the organization's mission. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers, and management...Donation, Scheduler, Customer Experience, Customer Service, Operations, Retail