Scheduler (Gas) - Akkodis : Job Details

About the Company:

Onsite Position: San Antonio, Texas Hourly Pay $23.65 (benefits available but not included in hourly rate) Contract: 24 months

Must Have

• 6 months experience in customer service and telephone skills
• Bilingual
• High School Diploma

Responsibilities:

• Performs data entry, queries, and reports in Microsoft Access, Railroad Commission On-Line Databases, and internal excel spreadsheets.
• Updates Customer Information System in SAP for meter transactions on customer accounts.
• Utilizes Work Manager and Mobile Data to release, schedule, and coordinate work orders to appropriate crews based on customer need by dates and crew availability.
• Communicates and coordinates between Construction Managers, Planners, Engineers, Construction Coordinators and the Crews to assure that work orders and design orders are scheduled to accommodate customer need by dates.
• Dispatch orders by means of routing and scheduling all work orders to Gas Trouble man via Mobile Data.
• Dispatches, schedules and routes multiple crew crafts using both Work Manager and Mobile Data.
• Utilizes maps, known work locations, and makes calls to technicians in order to route leak complaints.
• Obtains COSA and TxDOT permits and permit extensions for each work order as needed and handles all COSA backfill permit notifications.
• Schedules and updates as necessary routes for Gas Trouble men for the upcoming week according to who is scheduled off/on.
• Prepare monthly productivity reports with total order counts for the month, completed orders, and orders out of compliance for the different work areas.
• Monitors Gas Trouble men daily workload and redistributes work if necessary and reports out any concerns to Supervision.
• Orders traffic control barricades and traffic officers to job sites if required.
• Dispatches leak crews to Grade 1 leaks and 3rd party damage damages.
• Communicates with leak crews on work status and time of completion in order to route emergency leak work.
• Dispatches Gas Emergency orders efficiently to support efforts of achieving Creates and cancels any necessary orders needed for Gas Trouble men or upon the request of supervision.
• Creates 3rd Party damage notifications for internal communication.
• Request locates from Texas One Call System for construction crews.
• Dispatch and schedule welders to job sites to assist with Leak Repair work.
• Process timesheets for various work areas in Gas Operations.
• Verify meter remove/install information in SAP.
• Communicates and coordinates construction work orders with Contractors, COSA inspectors, planners, engineers and Gas Operations personnel.
• Plots gas maps and/or interpret gas sketches, grid maps and service cards.
• Produce daily Mobile Data reports for area Supervision.

Qualifications:

High School Diploma or GED

Required Skills:

• 6 months experience in construction practices and ability to read job designs in MicroStation and GIS, experience with Work Manager, Mobile Data, ability to schedule multiple crafts, knowledge of Dig Tess locates and COSA/TxDOT permitting processes.
• Valid Class C Texas Driver's License
• Proficient in Microsoft Office Package, including word processing, spreadsheets, databases, presentation software, e-mail and scheduling.
• Knowledge of using Work Manager, SAP, Mobile Data (Dispatch and Mobile Application) and Regulatory reporting.

Equal Opportunity Statement:

Equal Opportunity Employer/Veterans/Disabled

Pay range and compensation package:

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pays upon meeting eligibility criteria.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

The Company will consider qualified applicants with arrest and conviction records.