Scheduler (Graveyard) - Security Services Northwest : Job Details

About the Company:Security Services Northwest, Inc., (SSNW) is your full-service security company. Founded in 1977, we offer professional and complete security services for residential, commercial, and industrial customers in Washington, Oregon, California, Nevada, and Alaska.SSNW is a nationally recognized supplement for Department of Defense anti-terrorism force protection.From providing armed and unarmed security officers and patrol services to installing burglar alarms and camera systems, SSNW provides our customers with the highest level of service. We have an exceptional, experienced team to assist you in mastering your skills, with great growth opportunities.If you are passionate about always doing your best work, making an essential contribution, and serving with kindness and humility, please consider applying today! People are at the heart of our business, and we are always looking for new folk to join our family of professionals!Work Hard, Be KindFull-time, Part-time, Swing or Night ShiftBenefits

• $18/hour for day shifts or swing shifts
• $22/hour for graveyard shifts
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employee Assistance Program
• Paid Time Off (PTO)/Holidays Paid at time and a half if worked
• Opportunity for overtime

SSNW is a drug-free workplace.Duties/Responsibilities:

• Communicate directly with customers and employees regarding all schedule-related issues via call, text, and email.
• Interface with employees to solve schedule issues.
• Coordinate with field supervision to address work site issues.
• Communicate in a polite, professional manner.
• Complete a broad variety of administrative tasks.
• Oversee shift coverage.
• Build schedules for new and existing client service requests.
• Track attendance-related issues.
• Maintain comprehensive, accurate records.
• Provide attendance reports upon request to the Human Resources Department and other relevant parties.
• Prioritize conflicting needs.
• Handle matters expeditiously, proactively, and follow through on projects to completion, often under deadlines.
• Generate solutions to problems and take initiative in executing solutions.
• Perform other duties as assigned.

Minimum Qualifications:

• High School Diploma or Equivalent
• Able to type at least 30 WPM
• Familiar with Microsoft Office
• Self-starter
• Ability to work independently
• Excellent communication skills
• Flexible with ever changing priorities
• Efficient with multitasking

Preferred Qualifications:

• Experience with dispatch-type services.
• Experience with clerical and administrative tasks.
• Experience with scheduling.
• Knowledge of security or public safety profession.
• Prior military or law enforcement experience.

Physical Demands:

• Typical office setting
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift to 15 pounds at times.