Scheduler - Heart and Vascular - McLaren USA : Job Details

Scheduler - Heart and Vascular

McLaren USA

Job Location : West Branch,MI, USA

Posted on : 2025-02-12T19:22:08Z

Job Description :

Sets up exams, procedures and tests for patients; handles customer service inquiries. Ensures the smooth operation by obtaining accurate and complete patient and insurance information.

  • Deliver quality customer service by answering incoming phone calls or contacting patients by phone to determine appropriate exam/test/procedure and schedule patient appropriately.
  • Review screening form and obtain/verify patient and insurance information to ensure accuracy and completeness.
  • Ensure best possible customer service by properly educating the patient on the exam/test/procedure preparation and answering related questions.
  • Update patient record, including any notes necessary for the technologist, customer, or future reference.
  • Follows site-specific protocols and keeps protocol documentation up-to-date to ensure compliance.
    • Required:
    • High School Diploma or GED.
    Preferred:
    • Prior scheduling experience.
    • Two years of experience, preferably in health care.
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