Scheduler - US Oncology : Job Details

Overview

Illinois CancerCare is seeking a full-time Scheduler to work at the Ottawa clinic. The Scheduler checks out patients after the clinic visit, schedules follow-up appointments, tests, and scans. The Scheduler also collect co-pays, conducts some pre-authorizations and answers phones. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities

* Schedule appointments for follow-up office visits, scans and laboratory tests.

* Coordinate with patient all scheduled appointments. Communicate to patient instructions for tests.

* Record scheduled appointments in the Electronic Medical Record or EMR

* Scan office encounter forms and diagnostic order forms into the EMR.

* Perform select billing functions such as, but not limited to: collecting co-pays and co-insurances and code capturing the patient's office visit.

* Confirm lab and imaging diagnostic codes and enter in EMR. Coordinate with provider and correct if necessary.

* Reschedule missed or changed appointment times, communicate and confirm rescheduled time to patient and record in EMR in accordance with standard policy and procedures.

* Coordinate with the Administrative Assistant to ensure all consult, vacation and on-call schedules are accurate and up to date.

* Coordinate with Scheduler Coordinator to manage physician schedule.

* May be required to provide cross-coverage for Medical Office Assistant.

* Adherence to the ILCC employee handbook, HIPAA policies and ILCC code of conduct.

* Travel to satellite clinic locations as needed.

* Performs clinical and clerical related responsibilities as requested or directed.

Qualifications

High School Diploma or GED.

3 years experience at a healthcare organization preferred.

Certified Medical Assistant CMA or Certified Nurse's Assistant CNA prefferred.