Scheduler - Careline Health Group : Job Details

We Value Your Career at CarelinePicture yourself happy at work, surrounded by teams and people who are like family. At Careline, purpose is at the heart of our employee experience, empowering you to make a meaningful impact on patients and families during their most intimate intervals of life. We live a simple Mission: serve together, provide value, and deliver exceptional care.Careline is proudly nurse-led, bringing a deep understanding and appreciation of the caregiving profession. Our commitment to excellence has earned us the Great Place to Work Certification for the last four consecutive years. We offer professional development, a supportive culture, and unique benefits designed with your needs in mind. If you're passionate about caring and aspire to grow both personally and professionally, you belong with us at Careline.Exceptional Benefits:

• Medical, Dental and Vision Insurance
• Short-Term Disability, Long-Term Disability and Life Insurance
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Cutting Edge Technology

Key ResponsibilitiesAs a Scheduler you will be responsible for all patient scheduling, providing routing for all clinical staff, and ensuring that all computer data entry for each patient is accurate and complete. In this role you will:

• Contact patients via phone to make provider appointments and ensure patients accept the date and time of visit
• Contacts senior living communities / assisted living facilities where patients reside to make and confirm appointments
• Handle all calls concerning patient appointments and scheduling changes from the patient and/or provider
• Perform accurate data entry when adding patient information into electronic medical records. Perform all necessary updating of data in database regarding demographic and service location information
• Ensure new patients are scheduled and that follow-up appointments are rescheduled appropriately
• Schedule all annual wellness visits within the allotted time dictated by the payor source
• Ensure most efficient schedules are created to assist providers in meeting productivity requirements

Required Qualifications

• High school diploma or GED
• Previous office experience
• Excellent verbal and written communication skills
• Ability to read maps with a general knowledge of the demographic area

Desired Qualifications

• Scheduling experience

Location

• Home Office: 801 Rosehill Rd, Jackson, MI 49202

Hours

• Office hours: 8:00 AM - 5:00 PM, Monday through Friday

Background ScreeningCareline Health Group conducts a background screening on you upon acceptance of a contingent job offer. Background screens are completed by a third-party administrator, the Michigan Long-Term Care Partnership, and are performed in compliance with the Fair Credit Report Act.Reasonable AccommodationsWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Equal Opportunity EmployerCareline Health Group is an equal opportunity employer.